Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Affiliations
Websites
Timeline
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Vern Rene

Brooklyn,USA

Summary

Experienced sales professional with a proven track record of driving sales and cultivating client relationships. Demonstrated ability to identify customer needs, deliver customized solutions, and close deals proficiently. Possesses strong communication, negotiation, and problem-solving skills. A collaborative team player who takes a proactive approach to achieve targets.

Overview

26
26
years of professional experience

Work History

Multi-Tenant Sales Representative

Spectrum
Brooklyn, NY
08.2024 - Current
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Retail Manager

T-Mobile
Brooklyn, NY
06.2013 - 04.2023
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Implemented new sales strategies for enhanced performance
  • Exhibited exceptional leadership abilities in directing operational duties
  • Proven track record of optimizing resources and ensuring compliance with best practices
  • Analyzed operational metrics with Microsoft applications
  • Developed strategies for increasing sales and improving customer service.

Sales Leader/Retail Associate Manager

Metro by T-Mobile
Brooklyn, NY
12.2008 - 06.2013
  • Coordinated timetables successfully to address operational traffic demands
  • Ensured clear interaction among clients and colleagues
  • Maximized efficiency through effective planning and scheduling
  • Created and maintained customer relationships through regular follow-up activities.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.

Front Office Manager

Hampshire Hotels & Suites
New York, NY
01.1999 - 01.2005
  • Efficiently managed customer complaints
  • Exhibited exceptional communication skills with all management tiers
  • Leveraged unique tools to enhance daily operations
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Oversaw adherence to established regulations in both hotel operations and labor practices
  • Coordinated with other departments to ensure smooth running of the entire hotel operation.

Education

Associate of Applied Science - Business Management And Accounting

Medgar Evers College
Brooklyn, New York
06-1996

Skills

  • Customer Service
  • Communication
  • Time Management
  • Detail-Oriented
  • Microsoft Applications (Excel, Word, PowerPoint)
  • Problem Solving
  • Customer Needs Assessment
  • Lead prospecting
  • Customer Retention
  • Interpersonal communication skills
  • Contact follow-up
  • Inside and outside sales

Hobbies and Interests

  • Stock Trading
  • Driving
  • Books and Movies
  • Outdoors/Hiking

Languages

Spanish
Elementary
French
Elementary
Creole
Elementary

Affiliations

  • Cooking
  • Biking
  • Reading

Timeline

Multi-Tenant Sales Representative

Spectrum
08.2024 - Current

Retail Manager

T-Mobile
06.2013 - 04.2023

Sales Leader/Retail Associate Manager

Metro by T-Mobile
12.2008 - 06.2013

Front Office Manager

Hampshire Hotels & Suites
01.1999 - 01.2005

Associate of Applied Science - Business Management And Accounting

Medgar Evers College

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Vern Rene