Verna Begay
Holbrook,AZ
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Loves Travel Stop
09.2018 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Certificate - Quality Customer Services
Maricopa Co Community Colleges
Tempe, AZ03.2022
High School - General Studies
Habersham Success Academy
Goodyear, AZ10.2021
Skills
- Regulatory Compliance
- Customer Service
- Display Setup
- Order Processing
- Money Handling
- Loss Prevention
- Dispute Mediation
- Policy and Procedure Adherence
- Fitting room maintenance
- Sales Goals Attainment
- Professional Appearance
- Conflict Resolution
- Upselling strategies
- Stock replenishment
- Interpersonal and written communication
- Store maintenance
- Phone Etiquette
- Fluent in Language
- Cash Register Operation
- Complaint Management
- Brand representation
- Promotional Events
- Trend Awareness
- Teamwork
- Customer Assistance
- Product Merchandising
- Time Management
- Relationship Building
- Customer Engagement
- Product Promotions
- Sales expertise
- Transaction Processing
- Independent judgement
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Store Opening and Closing
- POS system operations
- Suggestive Selling
- Merchandise Display
- Cash Handling
- Point of sale operation
- Product Knowledge
- Display building
- Stocking and Receiving
- Sales trends
- POS System Operation
- Truck unloading
- Retail Store Operations
- Retail Sales
- Product Recommendations
- Self-Checkout Assistance
- Product Demonstrations
- Customer Needs Assessment
- Fashion sense
- Reliability and punctuality
- Cross-selling techniques
- Store Organization
- Retail Merchandising
- Inventory Management
- Payment Processing
- Strong Communication and Interpersonal Skills
- Meeting Sales Goals
- Retail Metrics and Goals
- Brand Promotion
- Task Prioritization
- Building Customer Loyalty
- Written Communication
- Sales floor organization
- Goal Setting
- Networking abilities
- Staff Support
- Information Analysis
- Ability to Lift 40 pounds
- Active Listening
- Merchandising and Display
- Interpersonal Skills
- Analytical Skills
- Creative Thinking
- Team Cooperation
- POS Software
- Store Policies and Procedures
- Security Practices
- Flexible Hours
- Sales Records Management
- Organizational Skills
- Analytical Thinking
- Interpersonal Communication
- Adaptable and Flexible
- Problem-solving aptitude
- Attention to Detail
- Reliability
Timeline
Retail Sales Associate
Loves Travel Stop
09.2018 - Current
Certificate - Quality Customer Services
Maricopa Co Community Colleges
High School - General Studies
Habersham Success Academy
Similar Profiles
Alyssa SurselyAlyssa Sursely
Service Advisor at Loves Travel StopService Advisor at Loves Travel Stop
Nicholas DanielNicholas Daniel
Lead Diesel Technician at Loves Travel StopLead Diesel Technician at Loves Travel Stop
Brandon PohocsucutBrandon Pohocsucut
Shift Leader at Loves Travel StopShift Leader at Loves Travel Stop
RANDOLPH ANDRADERANDOLPH ANDRADE
Service Advisor at Loves Travel Stop & Country StoreService Advisor at Loves Travel Stop & Country Store
Dale BowmanDale Bowman
Construction Project Superintendent at Troon IncConstruction Project Superintendent at Troon Inc