Overview
Work History
Education
Skills
Languages
Timeline
Generic

Verna Lin

Trumbull,CT

Overview

6
6
years of professional experience

Work History

Front Desk Cashier

Massage Palace
06.2021 - Current
  • Professionally answer incoming calls, respond to consumer inquiries, and give details about our services. Assist clients in making appointments and accommodating their needs and preferences.
  • Manage client bookings efficiently by arranging them to appropriate massage therapists in accordance with unique customer preferences and therapist availability. Keep lines of communication between clients and their therapists open.
  • Make sure that massage rooms are thoroughly set up and cleaned in between sessions, changing sheets as necessary to create a pleasant and sanitary atmosphere.
  • Actively promote our store's membership cards to customers, explaining the benefits and advantages of joining.
  • Effectively plan and schedule appointments to maximize therapist productivity and client satisfaction by maintaining a smooth and orderly flow of clients throughout the day.

Fashion E-commerce Owner

Self Employed
10.2019 - Current
  • Developed an established consumer base with over 119,000 members and achieved a remarkable sales record of more than 500,000 merchandise.
  • Develop and implement marketing strategies to increase sales and revenue margins.
  • Supervising and overseeing fashion design and moderation teams and assuring timely payment through a biweekly payment schedule.
  • Among other important tasks, I also build and plan strategic alliances and partnerships, work with varied businesses and individuals, and organize events.

Waitress & Cashier

Mango Mango
07.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Take orders precisely and efficiently, making sure customers' preferences and dietary needs are acknowledged.
  • Ensure high levels of client satisfaction by being attentive to customers and actively serving food and beverages.
  • Assure dining facilities' cleanliness and hygienic conditions. Tables are promptly cleaned up after customers leave to prepare for next group of guests.
  • Acquire thorough knowledge of ingredients used in each dish to accurately inform guests and respond to any dietary restrictions or allergies and offer recommendations based on their likings and preferences.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier & Fry Chef

King's Wok
06.2017 - 06.2023
  • Took orders at front counter and phone calls and accurately processed payments to provide guests with great service.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Assisted customers with menu items and accurate order fulfillment.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.

Tutor Volunteer

N/A
09.2020 - 06.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Assisted students with homework using curriculum and materials provided by program.
  • Taught study skills and other methods for test preparation.
  • Communicated with parents and teachers regarding student progress and areas of concern.

Internship Student

Xin Tian Studio
06.2021 - 08.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.
  • Collaborated with senior management on new initiatives to build confidence.
  • Assisted in developing integrated marketing strategies for small businesses.

Education

Bachelor of Science - Computer Science

University of Connecticut
Stamford
06.2027

High School Diploma -

Trumbull High School
Trumbull, CT
06.2023

Skills

  • Digital Designing/Editing
  • Front Desk Management
  • Communications
  • Currency Counting/Purchase Assistance
  • Bagging and Packaging
  • Advertising
  • Coding
  • Collaboration
  • Language Proficiency

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Fuzhonese
Professional Working
Latin
Limited Working

Timeline

Waitress & Cashier

Mango Mango
07.2023 - 08.2023

Front Desk Cashier

Massage Palace
06.2021 - Current

Internship Student

Xin Tian Studio
06.2021 - 08.2021

Tutor Volunteer

N/A
09.2020 - 06.2022

Fashion E-commerce Owner

Self Employed
10.2019 - Current

Cashier & Fry Chef

King's Wok
06.2017 - 06.2023

Bachelor of Science - Computer Science

University of Connecticut

High School Diploma -

Trumbull High School

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Verna Lin