Verna McKelvy
Ketchikan,AK
Summary
Accomplished professional with a proven track record at Ketchikan Gateway Borough School District, adept in behavior management and effective communication. Enhanced classroom and organizational performance by implementing strategic support and interventions. Skilled in both financial operations and special education, demonstrating a calm and patient demeanor alongside robust instructional support. Achieved significant improvements in student support and operational efficiency. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
21
21
years of professional experience
Work History
Paraprofessional
Ketchikan Gateway Borough School District
03.2021 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Deputy Health Administrator
KIC Tribal Health Clinic
10.2017 - 09.2019
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in Healthcare practices.
- Collaborated with and supervised multiple departments to develop effective strategies for case management and resource allocation.
- Reviewed and updated department policies as needed to ensure compliance with federal, state, and local regulations.
- Conducted detailed investigations, gathering essential evidence to support legal proceedings.
Business Office Manager
KIC Tribal Health Clinic
10.2003 - 10.2017
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Maximized cash flow through optimal billing and collection processes.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
No Degree - Business Administration And Management
University of Southeast Alaska
Ketchikan, AKSkills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Special Education Support
- Calm and Patient Demeanor
- Teacher Support
- Classroom Organization
- Instructional support
Timeline
Paraprofessional
Ketchikan Gateway Borough School District
03.2021 - Current
Deputy Health Administrator
KIC Tribal Health Clinic
10.2017 - 09.2019
Business Office Manager
KIC Tribal Health Clinic
10.2003 - 10.2017
No Degree - Business Administration And Management
University of Southeast Alaska
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