Verna Taylor-White

With over 15 years of experience in customer service operations, I bring a highly developed sense of integrity and commitment to ensuring customer satisfaction. I have excellent communication skills, both verbal and written, allowing me to effectively engage with customers. My proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, as well as CRM systems like Bullhorn and TextUs, demonstrates my strong technical abilities. I also excel in time management and possess exceptional data entry skills, including 10-key and alpha typing. My decision-making and analytical abilities enable me to navigate complex situations effortlessly. I am detail-oriented with exceptional communication and listening skills. I am flexible with my schedule and open to working overtime when needed, showcasing my strong work ethic and team player mentality. Additionally, I have knowledge of medical terminology, further adding value to my skill set.