Vernahia Davis
Syracuse,NY
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced
environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
4
4
years of professional experience
Work History
Secretary
Christ Missionary Baptist Church
Syracuse, NY
02.2021 - Current
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Coordinated meeting logistics such as room reservations and catering services.
Administrative Assistant
Parker Heights
Charlotte, NC
06.2023 - 02.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
Resident Services Coordinator
Progress Residential
Charlotte, NC
05.2022 - 06.2023
- Developed individualized service plans for each resident based on assessment results.
- Coordinated referrals to appropriate community-based organizations and agencies.
- Facilitated case management meetings with residents and other stakeholders involved in their care.
- Assisted in the development of resources available to residents including housing assistance, financial assistance, employment opportunities, health care access, and educational programs.
- Participated in weekly staff meetings to discuss current cases and develop strategies for addressing client needs.
- Maintained detailed records of all contacts with clients including progress notes, assessments reports, treatment plans and discharge summaries.
- Provided crisis intervention services as needed to address immediate concerns or issues related to mental health or substance abuse problems.
- Educated residents on rights and responsibilities within the facility as well as landlord and tenant laws governing rental agreements.
Assistant Property Manager
Vintage Management
Syracuse, NY
10.2020 - 05.2022
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Prepared monthly financial reports for review by the property manager.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
- Interacted with potential renters during showings providing information about the property features.
Education
Bachelor of Arts - Human Resources Management
Strayer University
GlobalSkills
- Appointment Scheduling
- Database Management
- Meeting Coordination
- Office Administration
- Calendar Management
- File systems management
- Multi-Line Phone Systems
- Filing experience
- Document Preparation
Affiliations
- Mentor for Layla's Got You (Allyn Foundation)
- Mentor for Strayer University
- Community outreach for Christ Missionary Baptist Church
- Magical Music Squad board member
- Founder of Hidden Cysters (PCOS awareness)
Accomplishments
- Phi Theta Kappa honor society
- APA Board Member
Timeline
Administrative Assistant
Parker Heights
06.2023 - 02.2024
Resident Services Coordinator
Progress Residential
05.2022 - 06.2023
Secretary
Christ Missionary Baptist Church
02.2021 - Current
Assistant Property Manager
Vintage Management
10.2020 - 05.2022
Bachelor of Arts - Human Resources Management
Strayer University
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