Verne Thomspon

• Analyzed customer specifications to prepare accurate cost estimates for auto body repair projects.
• Collaborated with technicians to assess damage and determine necessary repairs and materials.
• Utilized estimating software to create detailed job proposals for clients, enhancing transparency.
• Reviewed insurance claims to ensure compliance with industry standards and client expectations.
• Through detailed and accurate repair plans, increased monthly sales.

* Work with technicians to complete a full damage report.

* Use oem and all data information to accurately complete damage report.

* Aid technicians in finding needed information to accurately complete repairs.

* Pre and post repair scan vehicles

*Set up vendor appointments for sublet work

*Reconcile final bills

* Submit repair plans and photos to insurance company

• Managed inventory levels to ensure availability of essential parts and supplies
• Coordinated with suppliers to streamline ordering processes and reduce lead times
• Oversaw workflow of parts department, enhancing efficiency and accuracy in order fulfillment

• Evaluated damage to vehicles and created detailed repair estimates.
• Communicated effectively with clients regarding repair processes and costs.
• Collaborated with insurance adjusters to validate claims and ensure accurate assessments.
• Utilized estimating software to generate comprehensive reports on repair needs.
• Coordinated with technicians to streamline workflow and enhance service efficiency.
• Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
• Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
• Promoted customer retention through exceptional service experiences, resulting in repeat business and referrals from satisfied clients.