Vernell B. Williams
Program Residency Coordinator
Chicago,IL
Summary
Dedicated and adaptable professional offering a broad variety of administrative and data management. Organized and resourceful with extraordinary ability to exercise independent judgment and decision-making skills, while utilizing discretion and confidentiality. Empathetic listener with the ability to inspire others. Outstanding relationship building working in a diverse environment.
Overview
24
24
years of professional experience
Work History
Residency Program Coordinator
Mt. Sinai Hospital
02.2020 - Current
- Supervise 24 Residents and assist program director/DIO by ensuring compliance with ACGME accreditation standards and other regulatory requirements are met
- Advise residents and manage policies and procedures; attendance, institutional guidelines, etc
- Ensure resident compliance with hospital and GME credentialing requirements are met
- Established areas for program improvement and develop initiative to address program weaknesses
- Manage day-to-day operations, working efficiently and productively with all team members
- Strengthen communication skills through regular interactions with others
Residency Coordinator/Project Assistant IV
University of Chicago
06.2019 - 01.2020
- Coordinated and prepared Grand Round Presentations
- Coordinated monthly meetings for residents and chiefs
- Managed lectured schedule for Ambulatory Intern Curriculum
- Coordinated and scheduled candidates through ERAS during recruitment/interview season
- Gathered and prepared recruitment materials for incoming interview candidates
- Updated and managed website for department of Internal Medicine-Pediatrics
Executive Assistant
Advanced Resources, Blue Cross Blue Shield of Illinois
12.2018 - 05.2019
- Facilitated on-boarding request for computer software and equipment for new employees
- Managed and followed-up on new hire paperwork; oversee from start to close
- Managed day-to-day office operations for over 500 staff members
- Assisted with program audits by collecting necessary information, editing various reports and collaborated with team members to ensure information was accurate
- Handled logistics, catering for meetings and event planning directors, president, executive vice president and staff
Undergraduate Medical Education Specialist
Chicago Medical School at Rosalind Franklin University
04.2017 - 10.2018
- Demonstrated ability to work independently and as a team member
- Managed average of 400 students in Emergency Medicine and Surgery clerkships annually, including but not limited to: on-boarding, facilitated university guidelines, evaluations, grades, etc.
- Monitored trends and created reports to ensure compliance with LCME accreditation guidelines
- Liaison between clinical sites and Chicago Medical School to ensure completion of requirements
- Developed check-list in efforts to disseminate and collect required clerkship information
- Created and fostered student-centered professional culture where open communication, dialogue and feedback was encouraged.
Clerkship and Administrative Coordinator
Chicago Medical School at Rosalind Franklin University
04.2015 - 03.2017
- Coordinated and scheduled on and off-site meetings, prepared meeting agendas and minutes
- Transcribed recommendation letters and professional correspondence using Microsoft Word
- Managed average of 216 students in The Emergency Medicine Clerkship annually, including but not limited to: scheduling, evaluations, on-boarding, orientation presentations, exams, etc.
- Prepared and managed student shift schedules
- Managed calendar for Director of Emergency Medicine
- Liaison between clinical staff and student population to identify issues and provided conflict resolution
Personal Training Consultant
Self Employed
01.2008 - 01.2015
- Designed specific workout systems for 60 clients based on performance ability
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics
- Motivated clients to stay on track with fitness goals
- Demonstrated proper technique for exercises to avoid injuries
- Developed and implemented creative exercise programs to keep clients engaged and motivated
Personal Caregiver
Maternal Grandmother
05.2013 - 01.2014
- Cared for gravely ill Maternal Grandmother to end of life.
- Maintained clean personal areas and prepared healthy meals to support nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Customer Service Representative/Call Center and Secretary
Manpower Group Employment Agency
06.2011 - 05.2013
- Provided customer service and feedback by answering phone calls in high volume call center, 45-50 calls per day
- Tracked support tickets, completed ACH request, wire transfers, stop payment transactions and account balances
- Researched and reconciled customers concerns and issues as it related to their business accounts
Operations Coordinator
Sports Television Network
09.2009 - 01.2010
- Managed CEO email and responded to electronic communications
- Prepared necessary documents and distributed electronically for presentations and or meetings
- Coordinated special projects and events as directed by CEO
Administrative Assistant
Scholl College of Podiatric Medicine at Rosalind Franklin University
11.1999 - 08.2009
- Managed daily office operations for two departments: Department of Medicine and Department of Biomechanics, 140 students
- Prepared and managed course schedules, updated course materials and exams
- Analyzed, and assisted with preparation of operations budget
Education
Certificate of Completion - Sports Medicine
National Personal Training Institute (NPTI)
Chicago, IL10.2007
Skills
- Microsoft Suite
- Adobe Professional
- New Innovations
- ERAS
- Qualtrics
- Program and Project Management
- Virtual assistant tools
- Critical Thinking
- Time Management
- Emotional Support / Coaching / Mentoring
Timeline
Residency Program Coordinator
Mt. Sinai Hospital
02.2020 - Current
Residency Coordinator/Project Assistant IV
University of Chicago
06.2019 - 01.2020
Executive Assistant
Advanced Resources, Blue Cross Blue Shield of Illinois
12.2018 - 05.2019
Undergraduate Medical Education Specialist
Chicago Medical School at Rosalind Franklin University
04.2017 - 10.2018
Clerkship and Administrative Coordinator
Chicago Medical School at Rosalind Franklin University
04.2015 - 03.2017
Personal Caregiver
Maternal Grandmother
05.2013 - 01.2014
Customer Service Representative/Call Center and Secretary
Manpower Group Employment Agency
06.2011 - 05.2013
Operations Coordinator
Sports Television Network
09.2009 - 01.2010
Personal Training Consultant
Self Employed
01.2008 - 01.2015
Administrative Assistant
Scholl College of Podiatric Medicine at Rosalind Franklin University
11.1999 - 08.2009
Certificate of Completion - Sports Medicine
National Personal Training Institute (NPTI)
Professional Development
EVOLVE Career Development Program - April 2023-May 2023
Hobbies
Roller Skating, Reading, Jogging, Weight Lifting, Bike Riding
Professional Development
EVOLVE Career Development Program - April 2023-May 2023
Hobbies
Roller Skating, Reading, Jogging, Weight Lifting, Bike Riding
Similar Profiles
Denny CerratoDenny Cerrato
Switchboard Operator at Mt. Sinai HospitalSwitchboard Operator at Mt. Sinai Hospital
Renato MabootRenato Maboot
Medical Secretary/Clerical Assistant at Ontario Fetal Center, Mt. Sinai Hospital, TorontoMedical Secretary/Clerical Assistant at Ontario Fetal Center, Mt. Sinai Hospital, Toronto
Rachel SweetRachel Sweet
Respiratory Therapist at Mt. Sinai HospitalRespiratory Therapist at Mt. Sinai Hospital
Denise WaltonDenise Walton
Recovery Support Specialist at Mt. Sinai HospitalRecovery Support Specialist at Mt. Sinai Hospital
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed