Vernesha Creal
Independence ,MO
Summary
Highly organized and efficient Administrative Assistant with 4+ years of experience supporting daily office operations, managing schedules, maintaining accurate records, and streamlining administrative processes. Skilled in Microsoft Office Suite, correspondence management, data entry, and customer service. Known for attention to detail, strong communication skills, and the ability to manage multiple priorities in fast-paced environments while ensuring accuracy and professionalism.
Overview
9
9
years of professional experience
Work History
Administrator Assistant
Literacy KC
04.2021 - Current
- Handled a high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Director
Happyhands Childcare and Mobile Service
10.2016 - 03.2021
- Directed daily operations of a licensed childcare center, ensuring full compliance with state and local regulations.
- Supervised, trained, and evaluated teaching and support staff to maintain high-quality educational and safety standards.
- Developed and implemented an age-appropriate curriculum that supported cognitive, social, and emotional growth.
- Managed enrollment processes, maintained accurate child and staff records, and handled all licensing documentation.
- Oversaw budgeting, payroll, and purchasing to ensure cost-effective operations.
- Built positive relationships with families through regular communication, conferences, and community engagement events.
- Monitored facility safety, conducted regular inspections, and coordinated repairs or improvements.
- Led professional development initiatives, fostering a collaborative and motivated team environment.
Education
No Degree - Continuing Early Childhood Education Courses
University of Phoenix
Phoenix, AZ03-2024
Skills
- Data Entry
- Leadership & Supervision
- Office Administration
- Budgeting & Financial Oversight
- Curriculum Development
- Staff Training & Onboarding –Customer Service & Family Engagement
- Time Management
- Problem-Solving & Conflict Resolution
- Technology Proficiency
- Verbal communication
- Customer engagement
Timeline
Administrator Assistant
Literacy KC
04.2021 - Current
Director
Happyhands Childcare and Mobile Service
10.2016 - 03.2021
No Degree - Continuing Early Childhood Education Courses
University of Phoenix
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