Vernesha Moore-Allen
Binghamton
Summary
Compassionate early childhood education professional highly productive in creating engaging, educational environments that allow young learners to thrive. Skilled in developing age-appropriate curricula, implementing inclusive classroom management strategies, and fostering emotional intelligence in preschoolers. Excel at communication, patience, and empathy, ensuring effective interaction with children, parents, and colleagues for optimal learning outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Early Head Start Teacher
Family Enrichment Network
Binghamton
10.2025 - Current
- Leads the classroom team in assessing and responding to the individual needs of Early Head Start participants
- Makes weekly contact to assess educational, health, nutrition, and social service needs and to enhance the parent(s)’ ability to meet those needs through the appropriate use of community resources.
- Support children’s cognitive, social-emotional, physical, and language development through play-based learning.
- Created individualized lesson plans based on each child’s needs and developmental stage.
Front End Team Lead
Walmart
Binghamton
03.2024 - 07.2025
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Led a team of developers to complete project milestones on time, resulting in successful product launches.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company websites and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Conducted training sessions for new hires, ensuring a consistent level of service across the team.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently to complete all tasks within deadlines.
Apparel Associate
Walmart
Old Bridge
10.2022 - 03.2024
- Displayed and organized products in the store to help customers locate products quickly.
- Maintained loss prevention standards by monitoring and observing customers on the sales floor.
- Maintained a neat and organized apparel section by folding clothing on designated shelves and hanging it up on designated racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Ability to communicate effectively both verbally and in writing.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
Receptionist
Raymond E. Voorhees Elementary School
Old Bridge
01.2020 - 03.2020
- Answering and directing incoming calls using a multi-line telephone system.
- Always maintained a professional tone, including during peak rush hours.
- Screened and verified visitors for identification credentials and purpose of visit to maintain the security of the school environment.
- Assisted in maintaining accurate student records by updating the database system regularly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Cashier
Walmart
Old Bridge
11.2018 - 01.2020
- Very knowledgeable with customer service and issue resolution.
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new members in cash register operation, stock products, and service desk.
- Observed the company's return policy when processing refunds by inspecting merchandise for damage.
- Resolved customers' complaints before they escalate.
Education
Associate of Arts - Psychology
Middlesex County College
Edison, NJ06.2026
High school diploma -
Old Bridge High School
Matawan, NJ06.2020
Skills
- Customer relations
- Data entry
- Conflict resolution
- Computer proficiency
- Complaint handling
- Payment processing
- Customer satisfaction measurement
- Team development
- Customer relationship management
- CPR/ First Aid Certified
- Classroom management
- Child development
- Team building
Certification
CPR & First Aid
Timeline
Early Head Start Teacher
Family Enrichment Network
10.2025 - Current
Front End Team Lead
Walmart
03.2024 - 07.2025
Apparel Associate
Walmart
10.2022 - 03.2024
Receptionist
Raymond E. Voorhees Elementary School
01.2020 - 03.2020
Cashier
Walmart
11.2018 - 01.2020
Associate of Arts - Psychology
Middlesex County College
High school diploma -
Old Bridge High School