
Dynamic Support Coordinator with extensive experience at Volunteers of America, adept in project management and documentation. Proven track record in developing individualized care plans and training staff, enhancing resident engagement and compliance with safety regulations. Skilled in crisis intervention, ensuring optimal outcomes for clients through effective support and oversight.
Staff Management-
Recruiting, training, supervising, and developing staff members, which may include residential managers or direct staff.
Program Oversight-
Managing rehabilitation programs, coordinating recreation schedules, and ensuring that clients receive support based on their personal needs and preferences.
Facility Management-
Overseeing the upkeep of housing facilities, ensuring they are safe and properly maintained.
Resident Suppot-
Providing assistance to residents, responding to their needs, and coordinating case management, intake and transfers.
Documentation -
Ensuring all required documentation is complete and accurate, and submitted in a timely manner.
Regulatory Compliance-
Ensuring the programs and facilities comply with all relevant state and agency regulations.
Crisis intervention-
Responding to emergencies and managing any infractions of rules or complaints.
Documented all casework activity and case information in up to date case entry notes.
Provided support to foster parents, Complied with provisions of mandated reporter status.
Kept abreast of changes in DCFS policies, Rules and procedures by attending trainings