Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vernetta Porter

Decatur,AL

Summary

Dynamic Support Coordinator with extensive experience at Volunteers of America, adept in project management and documentation. Proven track record in developing individualized care plans and training staff, enhancing resident engagement and compliance with safety regulations. Skilled in crisis intervention, ensuring optimal outcomes for clients through effective support and oversight.

Overview

12
12
years of professional experience

Work History

Support Coordinator

Volunteers of America
06.2025 - 09.2025

Staff Management-

Recruiting, training, supervising, and developing staff members, which may include residential managers or direct staff.


Program Oversight-

Managing rehabilitation programs, coordinating recreation schedules, and ensuring that clients receive support based on their personal needs and preferences.


Facility Management-

Overseeing the upkeep of housing facilities, ensuring they are safe and properly maintained.


Resident Suppot-

Providing assistance to residents, responding to their needs, and coordinating case management, intake and transfers.


Documentation -

Ensuring all required documentation is complete and accurate, and submitted in a timely manner.


Regulatory Compliance-

Ensuring the programs and facilities comply with all relevant state and agency regulations.


Crisis intervention-


Responding to emergencies and managing any infractions of rules or complaints.

Child Welfare Case Manager

Jewish Children and Family Services
02.2016 - 08.2021

Documented all casework activity and case information in up to date case entry notes.

Provided support to foster parents, Complied with provisions of mandated reporter status.


Kept abreast of changes in DCFS policies, Rules and procedures by attending trainings

Group Home Supervisor

ChildServe
07.2013 - 02.2020
  • Supervised daily operations, ensuring compliance with safety regulations and quality standards.
  • Developed individualized care plans in collaboration with interdisciplinary teams to meet residents' needs.
  • Trained and mentored staff on best practices for resident engagement and crisis intervention techniques.
  • Conducted regular assessments of residents' progress, adjusting care strategies as necessary for optimal outcomes.

Education

Bachelor of Science And Human Services

Kaplan University
Davenport, IA
08.2015

General Studies

Charles P Steinmetz High School
Chicago, IL
06.1990

Skills

  • Appointment scheduling
  • Project management
  • Data entry
  • Documentation and recordkeeping

Timeline

Support Coordinator

Volunteers of America
06.2025 - 09.2025

Child Welfare Case Manager

Jewish Children and Family Services
02.2016 - 08.2021

Group Home Supervisor

ChildServe
07.2013 - 02.2020

Bachelor of Science And Human Services

Kaplan University

General Studies

Charles P Steinmetz High School