Vernetta Rivera
Office Manager
Newark,NJ
Summary
Motivational Office Manager adept in developing and leading multidisciplinary and interdepartmental projects . Offers key strengths in office and customer management. Detailed -oriented, organized and highly resourceful and strong decision-making and problem solving abilities. Leveraging strong negotiating abilities to secure compensable results in account collections, vendor contracts.
Highly skilled at administering business needs with efficiency and accuracy, very’ experienced in coordinating operations needs and providing administrative support to improving team productivity and reduce costs.
Proven improvement of office functionally through streamlining organization. Committed to detail-
Overview
16
16
years of professional experience
Work History
Office Manager
Marion P Thomas Charter School
Newark, New Jerey
08.2009 - Current
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed standard operating procedures for all administrative employees.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements.
- Prepared vendor invoices and processed incoming payments.
- Handed client correspondence and tracked records to foster office efficiency.
- Created reports and presentations.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Received, screened and routed incoming calls.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted Human Resources with interviewing potential employees, asking appropriate questions and providing feedback after interviews.
- Monitored front areas so that any questions could be responded to quickly and effectively.
Human Resources Assistant
Marion P Thomas Charter School
Newark, New Jersey
08.2009 - Current
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Collaborated with management to build and implement effective, modern employment policies.
- Maintained current understanding of state and federal policies such as EEO and ADA.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
- Assisted with meetings and presentations within company.
- Answered and directed all outbound and inbound phone calls per day.
- Maintained and scheduled complex calendars.
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
- Verified and investigated employment claims and data.
- Managed employee exit interviews and paperwork.
- Assisted with on-boarding process of new hires in [Year].
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Purchasing Assistant
Marion P Thomas Charter ScNhool
Newark, NJ
08.2009 - Current
- Developed and updated tracking spreadsheets using Excel.
- Collected, arranged and input information into database system.
- Generated reports of findings to help management with making key decisions.
- Developed team communications and information for Board meetings.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Established and managed supplier and vendor relationships.
- Oversaw supplier related activities and monitored supplier performances.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Food Service Worker
Marion P. Thomas Charter School
Newark, NJ
08.2009 - Current
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Cooked batches of food according to standard recipes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized work areas throughout hours of operation and at close of business.
- Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
GED -
Penn Foster Career School
Scranton, PA04.1980
Some College (No Degree) - Psychology
Caldwell University
Caldwell, NJAssociate Degree Project Management - Project Management
Geroge Washington University
Washington DC01.2001
Skills
- Documentation and control
- Accounts payable and receivable
- Organizational skills
- Clear oral/written communication
- Scheduling
- Office management
- Mail handling
- Friendly nature
- Sorting and labeling
- Administrative support
- Business Administration
- Project management
- Credit and collections
- Excellent multi-tasking ability
- High accuracy
- Office administration
- Deadline driven
- Proposal writing
Accomplishments
- Recognized by management for being a team player, being efficient in keeping office organized.
- Scheduling
Communicated with parents and vendors through phone, fax, email and in person to schedule appointments and answer inquiries. - Investigated, identified, and reconciled account discrepancies balanced due by parents.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Data Entry
Reviewed and updated client correspondence files and scheduling database. - Human Resources
Recorded and filed employee benefit, salary and annual evaluation information.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Stock Options / Equity / Profit Sharing401k matchWork from home optionPaid time offCompany CultureWork-life balancePaid sick leaveQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Professional Working
Software
Microsoft Word
Excel
Interests
Community Service
Mentoring
Childrens Church
Reading
Timeline
Office Manager
Marion P Thomas Charter School
08.2009 - Current
Human Resources Assistant
Marion P Thomas Charter School
08.2009 - Current
Purchasing Assistant
Marion P Thomas Charter ScNhool
08.2009 - Current
Food Service Worker
Marion P. Thomas Charter School
08.2009 - Current
GED -
Penn Foster Career School
Some College (No Degree) - Psychology
Caldwell University
Associate Degree Project Management - Project Management
Geroge Washington University
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