Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Vernetta Rucker

AVONDALE,AZ

Summary

Well-qualified case management professional skilled at directing clients through career planning steps and helping to build vocational strengths. Proficient in diverse program services and the current employment market. Well-organized and hardworking planner looking for a challenging position. Dedicated Vocational Rehabilitation Counselor adept at performing comprehensive vocational assessments and maintaining case files. Experienced in helping individuals with Developmental disabilities. Proven expertise in vocational support and career planning demonstrated during years of related experience. Experienced in being an advocate for each client and managing referrals for program assistance.

Overview

34
34
years of professional experience

Work History

Vocational Rehabilitation Counselor

State of Arizona
Phoenix, AZ
10.2022 - 10.2023
  • Counseled family members of disabled individuals on ways they can better support their loved one's career aspirations
  • Facilitated weekly group meetings with clients to provide support and promote career development activities
  • Established long and short-term goals for therapeutic services to encourage patient progress
  • Evaluated and assessed the abilities, skills, interests, and needs of clients to determine their vocational goals
  • Participated in interdisciplinary team meetings with other professionals from different fields in order to coordinate care plans
  • Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.

Account Development Representative

American Express
Phoenix, AZ
02.2022 - 06.2022
  • Maintained accurate records of all sales activities in CRM software system
  • Conducted market research and gathered competitive intelligence to inform business decisions
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, constantly driving sales
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
  • Collaborated with marketing department to create targeted campaigns for specific customer segments.

Education Recruitment Consultant

Grand Canyon University Hotel
Phoenix, AZ
01.2014 - 02.2022
  • Developed job postings, screened resumes, and identified suitable applicants
  • Implemented strategies to increase awareness of education recruitment services among target audiences
  • Advised hiring managers on techniques for interviewing candidates effectively
  • Interpreted and explained human resources policies, procedures or regulations
  • Organized job fairs, open houses and other recruitment events to attract potential employees
  • Conducted exit interviews and completed employment termination paperwork
  • Provided guidance on compensation packages based on market conditions and budget constraints
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.

Social Service Case Manager

Youngstown Developmental Center
Youngstown, OH
03.1990 - 01.2014
  • Established long and short-term goals for therapeutic services to encourage patient progress
  • Counseled family members of disabled individuals on ways they can better support their loved one's career aspirations
  • Facilitated weekly group meetings with clients to provide support and promote career development activities
  • Evaluated and assessed the abilities, skills, interests, and needs of clients to determine their vocational goals
  • Participated in interdisciplinary team meetings with other professionals from different fields in order to coordinate care plans
  • Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette
  • Developed Individual Plans for Employment with each client to identify short-term objectives that lead to long-term employment goals.

Education

Master of Science - Psychology

Grand Canyon University
07.2017

Skills

  • Documentation Skills
  • Recordkeeping Skills
  • Community Relations
  • Resource Advocacy
  • Caseload Management
  • Case Management
  • Goal Setting
  • Client Records Management

Activities

Remarkably astute, seasoned, and highly competent professional, offering years of academic foundation and broad-based experience in Project management, customer service, and organizational administration. Equipped with proven adeptness in scheduling, planning, and coordinating various activities, supported with superior communication skills with a positive, can-do attitude. Demonstrate outstanding leadership, interpersonal communication, problem resolution, and relationship-building skills. Motivated, diplomatic, and extremely effective in stressful, team-oriented, and fast-paced environment. Demonstrate keen expertise in training, motivating, and assessing individuals as well as possess know-how in ensuring regulatory compliance. Accustomed to working with diverse people while juggling multiple priorities. Acknowledged for excellent performance in utilizing consultative approaches in determining potential opportunities and emerging inadequacies. Looking for a position in a well-established organization where I will get an appropriate stand to push my profession in the field and an opportunity to perform my abilities by providing professional services.

Timeline

Vocational Rehabilitation Counselor

State of Arizona
10.2022 - 10.2023

Account Development Representative

American Express
02.2022 - 06.2022

Education Recruitment Consultant

Grand Canyon University Hotel
01.2014 - 02.2022

Social Service Case Manager

Youngstown Developmental Center
03.1990 - 01.2014

Master of Science - Psychology

Grand Canyon University
Vernetta Rucker