Vernice Delim
Glen Burnie,MD
Summary
Dedicated Production/Quality Manager with over 10-year track record of providing outstanding quality standards that are followed in the development, delivery and execution of products and services. Experience leading cross-functional teams of up to 150 members.
Overview
11
11
years of professional experience
Work History
Quality Manager
C-Care LLC
979 Corporate Bld Linthicum Heights
10.2020 - Current
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Adhered to all legal, safety and health standards.
- Exceeded Rework goal. Went down from 3% to 0.3% by helping to coach team. Also, managed all Deviations and CAPAs.
Senior Plant Supervisor
Ccare LLC
979 Linthicum Heights
01.2016 - 10.2020
- Supervised ongoing daily production phases.
- Helped lead the company into profitability by reducing costs, improving efficiencies, and driving a culture change to include accountability
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Oversaw, coached and evaluated 150 line Operators, Temps, Maintenance, Compounder, and Production Supervisors employees.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Coordinated project workflows for departments.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Coordinated schedules and reviewed work performance for staff.
- Oversaw, coached and evaluated 80 employees.
Team Leader
CCARE LLC
979 Corporate Blvd
04.2012 - 10.2016
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Education
BBA - BS Management
University of Baguio Philippines
Baguio City04.2009
Skills
- Key Performance Indicators (KPIs)
- Production Line Management
- Master Scheduling
- Staffing Oversight
- Continuous Improvement Projects
- KPI Tracking
- Productivity and Safety Improvement
- Workforce Training
Timeline
Quality Manager
C-Care LLC
10.2020 - Current
Senior Plant Supervisor
Ccare LLC
01.2016 - 10.2020
Team Leader
CCARE LLC
04.2012 - 10.2016
BBA - BS Management
University of Baguio Philippines