VERNITA LOCKWOOD
Riverside,IL
Summary
CAREER SUMMARY Over 10 years of custodial and facility support in industries including Health Care Over 30 years of client relations and service experience in many different industries Over 15 years with Class B CDL license Seasoned Class A Dry Van Driver with 2 years of experience delivering goods safely and on time. Customer-focused over-the-road expert with exemplary driving skills and resourcefulness to make every trip successful. Steady, patient and dependable to persevere through trucking challenges.1
Overview
26
26
years of professional experience
Work History
Manager
Illinois Cafe & Service LLC
09.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Van Driver
Heritage Health Nursing Home
01.2020 - 07.2023
- Achieved clean driving record for 2 years with no points, moving violations or preventable accidents.
- Documented and maintained daily logs, expense reports, trip reports and inspection reports.
Sanitation & Facility Assistant
Edwards /Elmhurst Hospital
02.2019 - 11.2020
- Disinfect & Sanitize High Touch areas
- Inbound/Outbound Patient room disinfect prepping
- Clean and Sanitize Floors and Horizontal surfaces
- Refresh Common Spaces and Lobbies
- Safety and Chemical Training
- Prioritize Scope requirements in accordance with urgent request
- Support janitorial support of Office areas
Sales Associate
VA Medical Center
07.2019 - 03.2020
- Inventory
- Customer service
- Product Displays & Promotions
- Payment Rendering through operating systems
- Queries and Complaints
- Team Building and Environment Morale
Sanitation & Facility Assistant
A. L. Murphy VA Medical Center
01.2018 - 06.2018
- Tx
- Disinfect & Sanitize High Touch areas
- Inbound/Outbound Patient room disinfect prepping
- Clean and Sanitize Floors and Horizontal surfaces
- Refresh Common Spaces and Lobbies
- Safety and Chemical Training
- Prioritize Scope requirements in accordance with urgent request
- Support janitorial support of Office areas
Facility & Food Service Officer
GEO
03.2015 - 01.2018
- Tx
- Direct Detainees as follows ;
- Disinfect & Sanitize kitchens and living quarters
- Grounds Monitoring
- Safety and Chemical Training
- Performed Routine and Random Contraband Checks on Detainees
- Manage Inmate Commissary
Lead
06.2014 - 03.2015
- NEISD
- San ANTONIO, tx
- Disinfect & Sanitize High Touch areas
- Grounds Monitoring
- Monitor and Porter Main Office and Classes
- Refresh Common Spaces
- Safety and Chemical Training
- Prioritize Scope requirements and delegate accordingly
- Schedule and Complete Floor Cleaning Request
Courier
FedEx Courier
03.2012 - 03.2015
- ANTONIO, tx
- Loading & Unloading up to 50lbs
- CDL transportation in company vehicle
- Safe, accurate, and careful deliveries
- Provide Customer satisfaction
- Manage Queries and Complaints appropriately
- Provide options and adhere to individual request within FED EX protocol
Home Health Aide
Caring Solutions
03.2012 - 03.2015
- Tx
- Scout and Acquire new clients
- Provide Safe and Trusting Services
- Personal Shopping, Laundry, Housekeeping
- Prepare meals and snacks in accordance with client’s dietary needs
- Provide safe bathing, grooming, and dressing
- Request driver services and help schedule personal appointments
- Help with medications, pickup, order, and consumptions safely and accurately
- Help create daily mental task and reminders, including exercise
Courier
FedEx Courier Service
06.2010 - 03.2012
- Loading & Unloading up to 50lbs
- CDL transportation in company vehicle
- Safe, accurate, and careful deliveries
- Provide Customer satisfaction
- Manage Queries and Complaints appropriately
- Provide options and adhere to individual request within FED EX protocol
CDL Bus OPERATOR
Pace Suburban Bus Service
02.1999 - 07.2009
- Customer Service driven
- CDL transportation in accordance with company and city laws
- Safe, accurate, and careful stop request
- Operate and partner with local authorities and city workers
- Manage Queries and Complaints appropriately
- Provide direction and options for customers
- Adhere to routes and schedules
- Communication Driven
Education
Some College (No Degree) - Computer Science
Harold Washington College
Chicago, ILCDL - Medium-to-Heavy Vehicle And Truck Technology
KLLM
Portage, IN08.2023
Diploma -
Richard T Crane H.S
Chicago, IL01.1987
Skills
- Safety and Regulation Knowledge
- CDL Holder
- Inventory and Procurement
- Strategic Planning
- Ability to make Instantaneous Decisions
- Interpersonal and Professional
- Team Leadership and Training
- Client & Customer Relations
- Safety Training
- Scope Planning
- Dear Hiring Team
- With having a strong background in customer/client relations, as well as janitorial and facility programs, I am highly motivated to join your team This position would be an awesome opportunity for me to apply what I have learned thus far, and embark on a new path, with new opportunities, hopefully stimulating growth
- I sincerely hope to meet with you as a potential candidate for this position but respect your choosing of the right person to join your team
- The enclosed resume’ will provide a more complete summation of my background
- Please contact me to discuss any questions you may have
- Best Regards
- Vernita Lockwood
Additional Information
- 2
Timeline
Manager
Illinois Cafe & Service LLC
09.2023 - Current
Van Driver
Heritage Health Nursing Home
01.2020 - 07.2023
Sales Associate
VA Medical Center
07.2019 - 03.2020
Sanitation & Facility Assistant
Edwards /Elmhurst Hospital
02.2019 - 11.2020
Sanitation & Facility Assistant
A. L. Murphy VA Medical Center
01.2018 - 06.2018
Facility & Food Service Officer
GEO
03.2015 - 01.2018
Lead
06.2014 - 03.2015
Courier
FedEx Courier
03.2012 - 03.2015
Home Health Aide
Caring Solutions
03.2012 - 03.2015
Courier
FedEx Courier Service
06.2010 - 03.2012
CDL Bus OPERATOR
Pace Suburban Bus Service
02.1999 - 07.2009
Some College (No Degree) - Computer Science
Harold Washington College
CDL - Medium-to-Heavy Vehicle And Truck Technology
KLLM
Diploma -
Richard T Crane H.S