Summary
Overview
Work History
Education
Skills
Timeline
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Vernita White

Kansas City,MO

Summary

Brings related experience and dedication to meet production and quality goals. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Overview

21
21
years of professional experience

Work History

Warehouse Associate

Amazon
Gardner, KS
08.2016 - Current
  • Process Assistant
  • Learning Ambassador
  • Process guide- kept 11 PPDH
  • TDR Trained
  • Manage inbound flow of freight
  • Verify inbound freight for accuracy
  • inbound truck schedules
  • Perform daily inventory audits
  • Problem solver
  • Train new hires on inbound freight expectations
  • Direct associates on daily goals through completion
  • Collaborated with colleagues to develop innovative solutions for complex problems.
  • Coordinated workflow between departments by providing timely updates on project statuses.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environmen

Housekeeping Team Leader

KU Medical Center
Kansas City, MO
10.2013 - 08.2016
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed staff of [7-8] housekeepers.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Managed team productivity and workflow to exceed quality standards.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Stock Room Associate

Gordmans Department Store
Independence, MO
10.2012 - 11.2014
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed timely and effective replacement of damaged or missing products.
  • Shelved new and returned inventory according to proper storage procedures.
  • Checked and pulled defective or expired products from shelves.

Customer Service Associate

Kmart
Kansas City, MO
01.2009 - 10.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Executes excellent sales floor merchandising and selling.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Assistant Manager

Popeyes Chicken
Raytown, MO
10.2003 - 07.2008
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed 7-8 crew members

Education

High School Diploma -

Shawnee Mission West High School
Overland Park, KS
05.2002

Skills

  • Loading and unloading
  • Quantity Calculations
  • Lifting and Sorting
  • Materials Handling and Transport
  • Wrapping and Boxing
  • Forklift Operation
  • Pallet Jack Operations
  • Order Picking
  • Shipping and receiving
  • Information Security
  • Data Collection
  • Paperwork Processing
  • Data Entry

Timeline

Warehouse Associate

Amazon
08.2016 - Current

Housekeeping Team Leader

KU Medical Center
10.2013 - 08.2016

Stock Room Associate

Gordmans Department Store
10.2012 - 11.2014

Customer Service Associate

Kmart
01.2009 - 10.2012

Assistant Manager

Popeyes Chicken
10.2003 - 07.2008

High School Diploma -

Shawnee Mission West High School

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Vernita White