Vernmon Phan
Renton
Summary
Detailed-oriented and dependable automotive parts professional with 15+ years of Subaru dealership experience, bringing deep knowledge of inventory control, product handling, customer service and face-paced team operations. Strong background in accuracy, organization, safety compliance, and quality-focused work while maintaining clean workspaces. Seeking to transition into a Boeing Paint Mixer position, applying precision, process discipline, and materials handling experience to support aircraft finishing operations. Boeing paint mixer roles emphasize careful paint preparations, labeling, storage, quality checks, equipment care, and safety procedures. Demonstrated expertise in team collaboration and effective communication.
Overview
20
20
years of professional experience
Work History
Senior Parts Advisor
Walker's Renton Subaru
09.2013 - Current
- Manage daily parts inventory for high-volume Subaru service and repair operations, ensuring technicians have required components on time to repair schedules.
- Used inventory and MRP/ERP systems to order, receive, log, and issue parts; verify shipments against purchase orders and resolve quantity, damage, or paperwork discrepancies.
- Train and mentor junior parts staff on systems, procedures, and safety practices, supporting continuous improvement for part operations.
- Perform regular cycle counts and full physical inventories, investigate variances and adjust records to keep inventory accuracy at or above target.
- Collaborate with service advisors, technicians, body and repair shops and management to prioritize urgent orders, substitute equivalent parts when appropriate, and minimize repair delays.
- Provided expert advice on parts selection and compatibility, enhancing customer satisfaction and loyalty.
- Managed inventory levels effectively, ensuring timely availability of parts and reducing delays.
- Trained and mentored junior staff on product knowledge and customer service best practices.
- Implemented process improvements for parts ordering, streamlining operations and increasing efficiency.
Parts Specialists / Shipping and Receiver
Continental Auto Group (Subaru)
09.2006 - 08.2013
- Assisted in daily ordering, receiving and stocking of OEM Subaru parts and accessories, following established procedures for documentation and storage.
- Provided counter support to internal (service) and external (retail/wholesale) customers, identifying parts using electronic catalogs and diagrams.
- Supported inventory control activities including bin checks, labeling and adjustments in the system to correct inventory.
- Maintained a clean, safe work area and followed all facility safety and PPE requirements.
- Managed inventory control processes to ensure optimal stock levels and timely order fulfillment.
- Coordinated the receipt and inspection of incoming parts, ensuring adherence to quality standards.
- Streamlined shipping operations by implementing efficient packing procedures, reducing shipping errors.
- Collaborated with the sales team to provide accurate parts information and enhance customer satisfaction.
Education
High School -
West Anchorage High School
Anchorage, AK06-2004
Skills
- Parts inventory management
- Parts and warehouse operations
- Tool / parts kitting for work orders
- Forklift / material handling equipment
- Material Requirements Planning (MRP) / ERP systems
- Order processing
- Shipment verification
- Training and mentoring
- Problem resolution
Timeline
Senior Parts Advisor
Walker's Renton Subaru
09.2013 - Current
Parts Specialists / Shipping and Receiver
Continental Auto Group (Subaru)
09.2006 - 08.2013
High School -
West Anchorage High School