Overview
Work History
Education
Skills
Timeline
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VerNoka Mitchell

District Heights,MD

Overview

12
12
years of professional experience

Work History

Property Manager

Gateway Service,LLS
Potomac, MD
09/27/20 - Current
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Compiled and conveyed operational and financial data to regional manager.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.

Compliance Manager

Caperit Management
Bethesda, MD
07/21/20 - 09.2022
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.

Property Manager

E and G Group
McLean, VA
12.2011 - 12.2015
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Compiled and conveyed operational and financial data to regional manager.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Met with committees to discuss and resolve legal and environmental issues.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.

Education

Cerificate - Certified Occupancy Specialist

Certified Occupancy Specialist
Washington, UT
05-2012

Certificate of Completation - Compliance Specialist

National Compliance Specialist
Washington, UT
02-2012

Certificate of Completation - Property Management

EIV Rules And Regulation
Washington DC
03-2011

Certificate of Completion - Property Manager- HAP

Accounting Procedure And HAP Reconciliation
Washington DC
10-2006

Certificate Course Completed - Tax Credit Course

LIHTC
Washington, DC
09-2003

High School Diploma -

Anacostia High School
Washington, DC
06-1985

Skills

  • Maintenance Scheduling
  • Vendor Management
  • Tenant Relations
  • Staff Management
  • Database Management
  • Grounds Maintenance
  • Property Management
  • Compliance Monitoring
  • Tenant and Eviction Laws
  • Lease Renewals
  • Skilled Multi-Tasker
  • Administrative Support
  • Payment Collection
  • Leasing and Sales
  • Multi-Family Property Management
  • Knowledge of Leasing and Market Conditions

Timeline

Property Manager

E and G Group
12.2011 - 12.2015

Property Manager

Gateway Service,LLS
09/27/20 - Current

Compliance Manager

Caperit Management
07/21/20 - 09.2022

Cerificate - Certified Occupancy Specialist

Certified Occupancy Specialist

Certificate of Completation - Compliance Specialist

National Compliance Specialist

Certificate of Completation - Property Management

EIV Rules And Regulation

Certificate of Completion - Property Manager- HAP

Accounting Procedure And HAP Reconciliation

Certificate Course Completed - Tax Credit Course

LIHTC

High School Diploma -

Anacostia High School

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VerNoka Mitchell