VerNoka Mitchell
District Heights,MD
Overview
12
12
years of professional experience
Work History
Property Manager
Gateway Service,LLS
Potomac, MD
09/27/20 - Current
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Collected monthly assessments, rental fees, deposits and payments.
- Compiled and conveyed operational and financial data to regional manager.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Compliance Manager
Caperit Management
Bethesda, MD
07/21/20 - 2022.09
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Collected monthly assessments, rental fees, deposits and payments.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
Property Manager
E and G Group
McLean, VA
2011.12 - 2015.12
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Compiled and conveyed operational and financial data to regional manager.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Collected monthly assessments, rental fees, deposits and payments.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Met with committees to discuss and resolve legal and environmental issues.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Processed evictions when necessary in accordance with state laws and procedures.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Education
Cerificate - Certified Occupancy Specialist
Certified Occupancy Specialist
Washington, UT2012-05
Certificate of Completation - Compliance Specialist
National Compliance Specialist
Washington, UT2012-02
Certificate of Completation - Property Management
EIV Rules And Regulation
Washington DC 2011-03
Certificate of Completion - Property Manager- HAP
Accounting Procedure And HAP Reconciliation
Washington DC2006-10
Certificate Course Completed - Tax Credit Course
LIHTC
Washington, DC2003-09
High School Diploma -
Anacostia High School
Washington, DC1985-06
Skills
- Maintenance Scheduling
- Vendor Management
- Tenant Relations
- Staff Management
- Database Management
- Grounds Maintenance
- Property Management
- Compliance Monitoring
- Tenant and Eviction Laws
- Lease Renewals
- Skilled Multi-Tasker
- Administrative Support
- Payment Collection
- Leasing and Sales
- Multi-Family Property Management
- Knowledge of Leasing and Market Conditions
Timeline
Property Manager
E and G Group
2011.12 - 2015.12
Property Manager
Gateway Service,LLS
09/27/20 - Current
Compliance Manager
Caperit Management
07/21/20 - 2022.09
Cerificate - Certified Occupancy Specialist
Certified Occupancy Specialist
Certificate of Completation - Compliance Specialist
National Compliance Specialist
Certificate of Completation - Property Management
EIV Rules And Regulation
Certificate of Completion - Property Manager- HAP
Accounting Procedure And HAP Reconciliation
Certificate Course Completed - Tax Credit Course
LIHTC
High School Diploma -
Anacostia High School