- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Photography
- I have a passion for photography and editing photos
Vernon Bristo
Rosharon,TX
Summary
Diligent Creative Service Agent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bakery Assistant
HEB Grocery Store
12.2023 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Artist Assistant
Alley Theatre
11.2022 - 12.2023
- Contacted freelance artists and arranged terms, logistics and guidelines for artwork.
- Expanded creative possibilities for projects by sourcing unique materials or identifying potential collaboration opportunities within the industry.
- Strengthened client relationships through excellent customer service skills when responding to inquiries or providing updates on commissioned works.
- Enhanced the art studio''s efficiency by organizing and maintaining inventory of supplies and materials.
- Boosted online presence by managing social media accounts, updating website content, and promoting upcoming events or projects.
- Contributed to successful exhibitions by coordinating logistics, arranging artwork displays, and liaising with gallery staff.
- Contributed to a positive working atmosphere through effective teamwork, open communication, and flexibility in adapting to changing project needs.
- Supported sales and marketing of artistic works to general public and to art institutions.
- Collaborated effectively with other assistants to provide comprehensive support for complex installations or large-scale art pieces.
- Tracked and reported on pending art contracts and followed up with internal administrators and external agents.
Cook
Whole Foods Market
08.2015 - 10.2022
- Follow Health and Safety Guidelines
- Fill logs daily after all production
- Lift up to 80 lbs daily
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Cook
Überrito
10.2014 - 07.2015
- Follow safety and health guidelines
- Cook and prep food accordingly
- Work in a team based environment
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Manager
Del Taco Restaurants Inc.
01.2011 - 04.2014
- Inventory(LIFTING UP TO 50 LBS ON A CONSISTENT BASIS), cash vault check, train employees on safety and health procedures, data entry for incoming goods
- The impact I had at Del Taco would be the result of a new employee, process of inventory and data entry
- Overall I had a big impact in the sales and goods portion of the business
- Skills Used: Customer Service, Sales skills, Data entry skills, Cash handling skills 3+ yrs, etc
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Salesperson
Direct Energy
02.2010 - 11.2011
- Meet and interact with potential customers and provide and offer them beneficial information
- The best impact was helping the customer save tons of dollars per year by sitting down with them and explain financially the overall outcome of switching to a smarter service
- Skills Used: Customer Service is probably one of the big ones and art of selling techniques
- It all played a big role in the outcome of my success with that business
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
Education
Associate of Arts - Fine Arts
The Art Institute of Houston
Houston, TX01.2012
Skills
- Art
- Cash handling
- Customer service
- Data entry
- Inventory management
- Safety
- Sales
- Artistic sensibility
- Typography and layout design
- Project management abilities
- Strong Visual Communication
Certification
- Salesperson License (Alcoholic Beverage Worker), Texas Alcoholic Beverage Commission, 09/01/22, 09/01/24
- Food Handler Cards, Texas Food Solutions, 09/01/22, 09/01/24
Personal Information
Work Permit: Authorized to work in the US
Interests
Timeline
Bakery Assistant
HEB Grocery Store
12.2023 - Current
Artist Assistant
Alley Theatre
11.2022 - 12.2023
Cook
Whole Foods Market
08.2015 - 10.2022
Cook
Überrito
10.2014 - 07.2015
Manager
Del Taco Restaurants Inc.
01.2011 - 04.2014
Salesperson
Direct Energy
02.2010 - 11.2011
- Salesperson License (Alcoholic Beverage Worker), Texas Alcoholic Beverage Commission, 09/01/22, 09/01/24
- Food Handler Cards, Texas Food Solutions, 09/01/22, 09/01/24
Associate of Arts - Fine Arts
The Art Institute of Houston
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