Summary
Overview
Work History
Education
Skills
Timeline
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Vernon Dryden

Philadelphia,PA

Summary

At Home-A-Glow, I spearheaded a team, enhancing productivity by adopting efficient cleaning methods and time management strategies, which significantly reduced supply costs. My leadership, underscored by a commitment to health and safety compliance and a knack for staff training, fostered a culture of excellence and customer satisfaction, making tangible impacts on operational efficiency and team morale.

Overview

4
4
years of professional experience

Work History

Cleaner Supervisor

Home-A-Glow
06.2021 - 01.2025
  • Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and covid protocols.
  • Arranged for repair work and replacement of cleaning supplies and various cleaning equipment.
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Optimized inventory management, reducing waste and lowering supply costs without compromising quality or efficiency.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Established an effective preventative maintenance program for cleaning equipment, minimizing downtime and repair expenses.
  • Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
  • Supervised team of housekeeping staff to meet highest quality of cleanliness and safety standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Maintained required records of work hours, budgets and payrolls.
  • Monitored staff performance and provided feedback to drive productivity.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Addressed customer feedback and complaints to maximize satisfaction.

Education

High School Diploma -

S.S.V.C
Scotland, PA
06-1997

Skills

  • Health and safety
  • Policy enforcement
  • Housekeeping
  • Invoice processing
  • Customer service
  • Quality assurance
  • Expense tracking
  • Workload prioritization
  • Chemical handling
  • Customer relationship management
  • Staff evaluations
  • Waste disposal
  • Cleaning techniques
  • Employee retention
  • Scheduling
  • Supply inventory management
  • Ordering cleaning supplies
  • Health and safety compliance
  • Customer service-focused
  • Staff training and development
  • Cost reduction strategies

Timeline

Cleaner Supervisor

Home-A-Glow
06.2021 - 01.2025

High School Diploma -

S.S.V.C
Vernon Dryden