Vernon Eppard
Summary
Skilled in operations management with demonstrated ability to improve workflow efficiency and safety at multiple United States Air Force base hospitals/clinics. Experience using data analytics and conflict resolution to create and implement improvement plans and staff development resulting in mission success and service excellence.
Overview
13
13
years of professional experience
Work History
Supervisor of Medical Maintenance
United States Air Force
04.2013 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input 1000+ information points into database system.
- Maintained overall safe work environment with 4 employee training programs and enforcement of safety procedures.
- Educated staff on organizational goals to help employees achieve mission success.
- Developed effective improvement plans with over 400 tasks in alignment with goals and national standards.
- Evaluated staff performance and provided guidance to address inefficiencies.
- Generated monthly reports detailing findings and recommendations for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated customer requests and feedback to drive acquisition and service improvements.
- Devised and implemented processes and procedures to streamline operations and align performance with national standards.
- Conducted monthly reviews of operations and identified areas for improvement.
Quality Assurance Technician
Engineering Consulting Services
02.2012 - 09.2012
- Analyzed test data to determine performance and reliability of up to 12 types of soil, concrete, and grout.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and 4 completed products.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
Education
Associate of Science - Biomedical Equipment Technician
Community College of The Air Force
Montgomery, AL05-2018
Bachelor of Science - Economics
George Mason University
Fairfax, VA05-2009
Skills
- Staff management
- Schedule development
- Policy enforcement
- Priority management
- Attention to detail
- Conflict resolution
- Data analytics
- Customer service
- Report creation
Accomplishments
Recipient of John Levitow Award for top rank in Airman Leadership School class
Recipient of six decorations for service in the Air Force
Recipient of Airman of the Quarter, Airman of the Year, Below the Zone, NCO of the Month, and Rising Phoenix awards.
Manufacturer Trainings
- Xenex germ zapping robot maintenance training
- Bausch and Lomb Stellaris phacoemulsification maintenance training
- Siemens YSIO Max maintenance training
- Sirona Primescan and Primemill maintenance training
Timeline
Supervisor of Medical Maintenance
United States Air Force
04.2013 - Current
Quality Assurance Technician
Engineering Consulting Services
02.2012 - 09.2012
Associate of Science - Biomedical Equipment Technician
Community College of The Air Force
Bachelor of Science - Economics
George Mason University
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Radu RusuRadu Rusu
Front-Line Supervisor / Maintenance Supervisor / Maintenance Facilitator at Gerdau Long Steel North AmericaFront-Line Supervisor / Maintenance Supervisor / Maintenance Facilitator at Gerdau Long Steel North America