Vernon Howell
Lawrenceville,GA
Summary
Management professional with extensive experience in overseeing office/production processes. Known for strong team collaboration and achieving results. Skilled in workflow optimization, quality control, and streamlining workflows. Adaptable and reliable, consistently meeting and exceeding project goals in a dynamic environment.
Overview
27
27
years of professional experience
Work History
Office Services Supervisor
National Vision, Inc.
09.2022 - Current
- Manage the day-to-day operations at the Corporate office, ensuring smooth functioning and efficiency.
- Manage and resolve employee issues or conflicts, including performance management, training, and development.
- Order and Manage supplies for the Corporate Office/Distribution center.
- Print, organize, and distribute memo packets to all stores, ensuring accurate and up-to-date documentation.
- Monitor and maintain office equipment, including computers, printers, and other office machinery, coordinating repairs or replacements as needed.
- Supervise Shipping Department workflow to ensure optimum service levels are met.
- Review and make necessary edits to print files before releasing to production.
Print Lead Specialist
Jondo
11.2021 - 09.2022
- Managed files on the Onyx Rip software sending to various HP latex printers.
- Approve or reject images according to quality standards
- Responded efficiently and effectively to workflow, volume, and production changes.
- Communicated workflow concerns, production errors, and safety issues to Shift Supervisor.
- Reviewed print quality frequently to ensure efficiency and error-free product.
Overnight Print/Production Supervisor
Direct Technologies
02.2019 - 10.2021
- Responsible for maintenance of reproduction equipment by solving print issues; monitored service calls and conducted routine cleaning.
- Supports production, reduces the defects introduced, and resolves incidents and problems with root cause resolution, focusing on increasing the area's stability and reliability.
- Responded well to varying workload requirements for the operation, varied shift hours for management coverage, and handled simultaneous processing, technical, and personnel issues.
Digital Print Specialist
Semper/Resource Mgtm.
06.2016 - 02.2019
- Operated Digital Print Equipment: Xerox- Docutech, Nuvera 144/288/314, Color 2100, Oce 6250, Ricoh Pro 8100ex, Konica Minolta biz hub pro-1200/1250.
- Working in a high print production facility that is deadline-driven and quality-conscious.
- Set up print files using PDF format/Fiery management
- Troubleshooted and provided daily maintenance on digital equipment.
ITEM PROCESSING PRINT LEAD
FISERV
05.2008 - 03.2016
- Responsible for scheduling and maintaining production in print
- Also responsible for testing new banks through 'Solimar' (print management system).
- Assisted in converting digital bank statements to the barcode method, which helped the company move toward a completely automated work flow.
- Administered multiple jobs for various digital projects
- Develop and maintain professional relationships with all clients (Internal & External).
PRINT OPERATION SUPERVISOR
IMAGING TECHNOLOGY SVC
07.2002 - 08.2006
- Responsible for the day-to-day management and coordination of the production process for Xerox Docutech & Docucolor departments
- Prepared weekly and monthly production reports, which include production volumes, equipment .downtime, actual production revenue, and expenses
- Act as liaison with Customer Service and Program Managers to ensure quality products are produced and completed in a timely fashion.
- Performs/oversees equipment test runs and preventative maintenance.
- Beta Tested and gave input for Xerox Nuvera Printers during 2003-2004.
FLOATING SITE MANAGER
XEROX
10.2000 - 11.2001
- Responsible for account growth through labor productivity, efficient operational practices, and new product/service offerings.
- Understood the marketplace, the competitive environment, Xerox products/services, and their impact on the customer's business.
- Assisted account manager in offering suggestions for improvement where existing procedures can be improved.
CUSTOMER SERVICE MANAGER
PITNEY BOWES MANAGEMENT SERVICS
01.1998 - 09.2000
- Responsible for all aspects of the contracted site services and the on-site PBMS team (Mail, Copy, Fax, Shipping, Filing & maintained a high level of client contact; developed site personnel, and maintained a cost effective and profitable site operation
- Focused resources on critical needs; defined plans and actions consistent with business needs; organized initiatives to achieve optimal results and critical timelines
- Demonstrated commitment and enthusiasm for quality to exceed client expectations; ensure service levels were clearly understood
Education
High school -
Morris High School
Bronx, NYOnline Student - Cyber Security
ISC2
12.2024
Skills
- Organizational leadership
- Training & development
- Xerox Color printers
- HP Latex 700/800
- Onyx Rip software
- Troubleshooting
- Fiery Command Station
- Critical Thinking
- Training and coaching
- Foxit PDF editor
- Relationship building
- Streamlining management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Office Services Supervisor
National Vision, Inc.
09.2022 - Current
Print Lead Specialist
Jondo
11.2021 - 09.2022
Overnight Print/Production Supervisor
Direct Technologies
02.2019 - 10.2021
Digital Print Specialist
Semper/Resource Mgtm.
06.2016 - 02.2019
ITEM PROCESSING PRINT LEAD
FISERV
05.2008 - 03.2016
PRINT OPERATION SUPERVISOR
IMAGING TECHNOLOGY SVC
07.2002 - 08.2006
FLOATING SITE MANAGER
XEROX
10.2000 - 11.2001
CUSTOMER SERVICE MANAGER
PITNEY BOWES MANAGEMENT SERVICS
01.1998 - 09.2000
Online Student - Cyber Security
ISC2
High school -
Morris High School
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