Vernon Milteer
Charlotte,NC
Summary
Experienced team player and accomplished employee with experience from system administration to system engineering providing web solutions and support to customer facing web and internal applications. Implemented, managed and supported development to production environments utilizing interpersonal skills, excellent time management and problem-solving skills. Industry experiences includes pharmaceutical, insurance, financial and telephony companies.
Overview
16
16
years of professional experience
Work History
Senior Infrastructure Engineer
Wells Fargo & Company
01.2019 - 05.2024
- Helped optimized methods of tracking of SSL software and web certificates ranging from 800 to 1000, for improved user experience and system efficiency.
- Mentored new hires and contractors, fostering professional growth and enhancing team productivity.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members on SharePoint.
- Trained and engineers, teaching skills in shell scripting, Microsoft PowerShell and working to improve overall team performance.
Web Systems Engineer 5
Wells Fargo & Company
01.2016 - 01.2019
- Efficiency of improving the distribution of code across multiple data centers by means of writing scripts prior to the automation tools.
- Provided technical support to end-users, resolving issues quickly and effectively for maximum uptime.
- Established monitoring protocols to track system performance metrics, enabling data-driven improvements over time.
- Configured load balancing solutions to distribute traffic evenly across multiple servers, improving response times during peak usage periods.
- Reduced server downtime by proactively monitoring system health and addressing potential issues.
- Collaborated with development teams to implement scalable solutions, resulting in improved application stability.
- Developed comprehensive documentation for system configurations, procedures, and troubleshooting guides, facilitating knowledge sharing among team members.
- Performed unit testing of web applications and troubleshot issues.
- Migrated over 50 legacy systems to modern platforms, ensuring seamless integration with minimal disruptions.
Web Systems Engineer 5
Wells Fargo & Company
01.2016 - 01.2019
- Developed scripts to created SSL application certifications for over 180 Infor Interactive application servers.
- Testing disaster recovery policies and procedures prior, during and afterwards of Business Contingency Procedures (BCP) activities
- Administer and maintain customer facing web services in-house or vendor related applications
- Performance system monitoring and analysis, and performance tuning
Web Systems Engineer 4
Wells Fargo & Company
01.2010 - 01.2015
- Deploy application packages for various web based products across multiple data centers and environments using tools and/or vendor installation practices
- Analyzing access, information, and security requirements; designing system infrastructure for application deployments
- Testing disaster recovery policies and procedures prior, during and afterwards of Business Contingency Procedures (BCP) activities
- Administer and maintain customer facing web services in-house or vendor related applications
- Performance system monitoring and analysis, and performance tuning by helping up time of nearly 99% over time.
Web Systems Engineer 3
Wells Fargo & Company
01.2008 - 01.2010
- Upgrades and installations of production changes on a daily basis and complete within the production change windows.
- Coordinate with project management and other various support team to provide technical solutions and deliver projects within specific time lines.
- F5 pool maintenance – enabling and disabling pools; prioritization of pools; Pool maintenance and usage of CLI commands
- Create and maintain documentation on SharePoint sites pertaining to system configurations, procedural processes for the changing production environment.10PRIMENOW
Education
MS in Information Technology - Information Technology
Capella University
Minneapolis, MN01.2009
BS in Computer Science - Computer And Information Sciences
St. John's University
Jamaica, NY01.1988
Skills
- Web Applications: JAVA/JDK, Apache Http Server, WebSphere & WebLogic, Apache Tomcat TC Server, Infor Interaction Advisor
- UNIX Tools: SSH, KSH and BASH, AWK, UNIX Encryption Tools, SHELL/BASH Scripting, Microsoft PowerShell
- Proficient Tools Usage: AppDynamics, Dyntrace Synthetic, Splunk Enterprise, AppViewX, CloudBees Jenkins Enterprise, Google Search Appliance, CA IntroScope, Confluence, Splunk, AppViewX, Dynatrace
- SSL Management tools - Venafi
- Disaster Recovery Planning
- New employee mentoring
- Continuous Integration and Deployment
- Problem-solving mindset - ServiceNow
- Technical Analysis
- Troubleshooting - Splunk Queries and monitoring
- Cloud computing knowledge
- Requirements Gathering
- Software Applications
- Technical Writing
Certifications Training
- IBM AIX V4.3 System Administration Certification
- IBM Administration of WebSphere Application Server V6 – Training
- F5Adminstration BIG-IP V11
- MicroSoft Azure - In Progess, not obtained
Volunteering Activities
- Tiger World, Rockwell, NC
- North Carolina Med Assist, Charlotte, NC
- Crisis Assistance Ministry Furniture Bank, Charlotte NC
Awards
- Wachovia/Wells Fargo – Shared Success Awards received yearly. 2007 to 2019
- Prudential Business Value Award – 2003
Timeline
Senior Infrastructure Engineer
Wells Fargo & Company
01.2019 - 05.2024
Web Systems Engineer 5
Wells Fargo & Company
01.2016 - 01.2019
Web Systems Engineer 5
Wells Fargo & Company
01.2016 - 01.2019
Web Systems Engineer 4
Wells Fargo & Company
01.2010 - 01.2015
Web Systems Engineer 3
Wells Fargo & Company
01.2008 - 01.2010
MS in Information Technology - Information Technology
Capella University
BS in Computer Science - Computer And Information Sciences
St. John's University
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