Overview
Work History
Education
Skills
Timeline

VERNON MOYER

PASADENA,MD

Overview

25
25
years of professional experience

Work History

Service and Parts Manager

Chesapeake Cycle
05.2013 - Current
  • Oversaw facility upkeep to create a clean, safe workspace that met regulatory compliance standards.
  • Optimized scheduling procedures to maximize productivity while minimizing overtime expenses.
  • Streamlined inventory management processes for improved organization and reduced waste.
  • Increased customer satisfaction by implementing efficient service and parts management strategies.
  • Supervised a team of technicians, fostering a positive work environment and high-quality service standards.
  • Reduced turnaround time on repairs by optimizing workflow processes within the service department.
  • Maintained accurate records of all transactions, supporting financial reporting requirements and aiding in budgeting efforts.
  • Managed warranty claims efficiently, ensuring timely reimbursement from manufacturers.

Utility Locator

UtiliQuest LLC
04.2010 - 04.2013
  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities
  • Enhanced safety by accurately identifying and marking underground utility lines.
  • Provided training to new employees on proper techniques for utility locating practices.
  • Actively responded to emergency situations pertaining to illegal digging and excavation accidents.

Service Manager

Heyser Cycle
08.2006 - 05.2010
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Assistant Store Manager

Home Depot
06.1999 - 08.2005
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Old Mill Senior High, Millersville, MD
05.1989

Skills

  • Task Delegation
  • Technical knowledge
  • Labor Management
  • Operational Efficiency
  • Parts Ordering

Timeline

Service and Parts Manager - Chesapeake Cycle
05.2013 - Current
Utility Locator - UtiliQuest LLC
04.2010 - 04.2013
Service Manager - Heyser Cycle
08.2006 - 05.2010
Assistant Store Manager - Home Depot
06.1999 - 08.2005
Old Mill Senior High - High School Diploma,

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VERNON MOYER