Summary
Overview
Work History
Education
Skills
Certification
Clinic Manager of the Year 2024
Timeline
Generic

Vernon Williams

Smyrna

Summary

Qualified Clinic Sales Manager with proven track record in overseeing clinic operations and ensuring high standards of patient care. Successfully managed day-to-day administrative tasks and improved operational efficiency. Demonstrated expertise in team leadership and patient relations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Clinic Manager

Tennessee Men's Clinic
02.2017 - 05.2025
  • Oversaw the daily operations of 2 clinic locations
  • Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
  • Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.
  • Led transition to electronic health records, improving accuracy and accessibility of patient information.
  • Reached consistent sales and revenue goals in a cash flow business
  • Challenged and motivated team to provide excellent patient care
  • Managed treatment and care to patients with an array of sexual health issues, including Low testosterone, ED, PE, and weight loss.
  • Proficient in medical sales
  • Hired and trained all positions within the clinic and company
  • Hired, trained and supervised employees to maintain team of high performers.
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Enhanced team performance by providing regular training and professional development opportunities.
  • Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.

Supervising Agent

American Income Life
10.2014 - 01.2016
  • Traveled throughout the state negotiating life and heath benefits to union members and their families.
  • Taught products and procedures to new and incoming agents.
  • Lead training classes about the company and the culture of the business.

General Manager

Gold's Gym
04.2015 - 11.2015
  • Controlled daily operations of the entire gym and staff.
  • Sold monthly and yearly memberships to the public.
  • Handeled marketing and media for the gym.
  • Was the customer service specialist for any issues throughout the gym
  • Made cold calls and social media posts in order to attract more members.
  • Conducted team meetings and sales meetings to improve morale and efficiency.

Assistant Training Manager

Custom Built Personal Training
01.2015 - 04.2015
  • Helped manage a team of personal trainers on dynamic training styles to enhance client goals.
  • Negotiated and sold 12 month personal training packages to variety of potential clients to meet and exceed individual needs.
  • Maintained high levels of customer service and satisfaction.
  • Handled financial transactions and ensured all parties were satisfied with services rendered

Education

Bachelor's - Health and Human Performance

Austin Peay State University
Clarksville, TN
01.2006

Skills

  • Customer service
  • Administrative leadership
  • Clinical management
  • HIPAA compliance
  • Insurance sales
  • Communication skills
  • Microsoft Word, Excel, Powerpoint (10 years)
  • AdvancedMD, Hubspot, Outlook (8 years)
  • Management
  • Revenue management
  • Critical thinking
  • Sales

Certification

  • Certified Personal Trainer, Licensed Life and Health Insurance Producer
  • April 2009 to April 2017

Clinic Manager of the Year 2024

Given to the Manager within the company that exemplified dedication, proper utilization of policies and procedures, and consistently surpassing sales quotas from Q1-Q4.

Timeline

Clinic Manager

Tennessee Men's Clinic
02.2017 - 05.2025

General Manager

Gold's Gym
04.2015 - 11.2015

Assistant Training Manager

Custom Built Personal Training
01.2015 - 04.2015

Supervising Agent

American Income Life
10.2014 - 01.2016

Bachelor's - Health and Human Performance

Austin Peay State University

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Vernon Williams