Ver'Nya Walker
Winter Garden,FL
Summary
Compassionate individual skilled in patient care support and customer engagement. Assists healthcare staff with coordination and inventory management to enhance service delivery. Committed to maintaining a clean and organized environment to improve patient satisfaction.
Motivated individual with strong communication and problem-solving strengths. Demonstrates reliability and initiative in fast-paced environments. Eager to learn and contribute to team goals while maintaining a positive attitude.
Developed strong collaboration and communication skills in community-focused environment, looking to transition into new field. Demonstrates adaptability and commitment to supporting team objectives. Prepared to leverage these skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
Work History
Volunteer
AdventHealth
Winter Garden, FL
05.2026 - Current
- Assisted in patient care coordination to enhance service delivery and patient satisfaction.
- Supported healthcare staff by managing inventory and ensuring availability of medical supplies.
- Implemented safety protocols to maintain a clean and organized environment for patients and staff.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Improved public safety, participating in community watch programs.
- Assisted healthcare staff with patient care tasks, enhancing workflow efficiency.
- Provided support to patients by answering questions and addressing concerns promptly.
- Reported patient requests, concerns, and other observations to staff.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
Sales Associate
Old Navy
Winter Garden, FL
03.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated cash register efficiently, handling transactions and processing returns accurately.
- Collaborated with team members to achieve daily sales goals and maintain high service standards.
- Engaged with customers proactively, offering assistance and building rapport to encourage repeat business.
- Supported promotional events by setting up displays and informing customers about special offers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Front Desk
Urban Air Trampoline and Adventure Park
Winter Garden, FL
07.2023 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Windermere High School
Windermere, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Goal oriented
- Relationship building
- Exceptional customer service
- Verbal/written communication
- Stocking and receiving
- Professional demeanor
- Cleaning techniques
Timeline
Volunteer
AdventHealth
05.2026 - Current
Sales Associate
Old Navy
03.2026 - Current
Front Desk
Urban Air Trampoline and Adventure Park
07.2023 - 10.2025
High School Diploma -
Windermere High School