Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Veroneek Greaves

Seagoville, TX,TX

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 15 years of experience and company-oriented mindset. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Management Trainee

Genpact LLC
08.2019 - 03.2023
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Handled day-to-day customer or client questions via telephone or email
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts
  • Gained knowledge of company policies, protocols and processes
  • Acted with integrity, honesty and knowledge to promote culture of company

Commercial Property Administrator

Hedge Methods Realty
01.2017 - 07.2019
  • Administered operations to handle needs of more than15 tenants across 1 property units.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
  • Maintained accurate and timely documentation of communication with clients.
  • Translated complex information for clients' understanding.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
  • Reviewed aged receivables, followed up on premium payment collection and assisted accounting department with account reconciliations.

Property Administrator

JMG Realty, Inc
12.2012 - 10.2016
  • Developed and maintained business relationships with customers and established consultative approach while promoting solution capabilities within customers' organizations.
  • Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
  • Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
  • Received customer requests and prepared documents related to processing returns.
  • Administered operations to handle needs of more than 120 tenants across 1 property units
  • Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
  • Received customer requests and prepared documents related to processing returns.
  • Received customer requests and prepared documents related to processing returns
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Followed up on delinquent tenants and coordinated collection procedures

Education

Property Management - Property Management

Ashworth College
Norcross, GA
05.2013

Bachelor of Arts -

Monroe College
The Bronx, NY
06.2004

Skills

  • Staff Management
  • Business Development
  • Financial Management
  • Regulatory Monitoring
  • Lease Management
  • Resident Relations
  • Property Tours
  • Office Procedures
  • Commercial Property Management
  • Lease Renewals
  • Customer Needs Assessments
  • Property Showing
  • Performance Assessment
  • Operational Oversight
  • Staff Development
  • Customer Relationship Management
  • Job Assignments
  • Performance Tracking and Evaluations
  • Team-Building Exercises
  • Employee Mentoring
  • Recruitment and Selection

Certification

  • First Aid/CPR Certified
  • CET - EKG Technician
  • PT - Phlebotomy Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Management Trainee

Genpact LLC
08.2019 - 03.2023

Commercial Property Administrator

Hedge Methods Realty
01.2017 - 07.2019

Property Administrator

JMG Realty, Inc
12.2012 - 10.2016

Property Management - Property Management

Ashworth College

Bachelor of Arts -

Monroe College

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Veroneek Greaves