Summary
Overview
Work History
Education
Skills
References
Timeline
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Veroneek Greaves

Seagoville,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work History

Team Leader Manager

Genpact
08.2019 - 03.2024
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Skilled at working independently and collaboratively team environment.

Commercial Leasing Representative

Hedge Consultants Llc
02.2017 - 07.2019
  • Spearheaded efforts to reposition underperforming properties by implementing strategic marketing initiatives and engaging with local community organizations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Provided superior customer service by promptly responding to client inquiries, conducting thorough property tours, and facilitating smooth leasing experience from start to finish.
  • Planned special events such as lotteries, dedications and project tours.
  • Boosted tenant satisfaction by addressing concerns and resolving conflicts promptly.
  • Responded to requests and scheduled appointments for property showings.

PROPERTY MANAGEMENT SERVICES

JMG REALTY INC.
01.2013 - 12.2016
  • Make sure residential properties adhere to health and safety codes and communicate with tenants to collect payments and address maintenance needs.
  • Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Worked closely with maintenance staff to expedite repairs or improvements when necessary, maintaining quality living spaces for tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

LEASING AGENT

LANDMARK APARTMENTS
01.2010 - 12.2012
  • Responsible for scheduling appointments, showing apartments, screening tenants, and general office duties.
  • Ensured compliance with fair housing laws and company policies to promote inclusive and welcoming community for all residents.
  • Invited prospects to fill out application upon completion of property tour.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Recruited new residents through website advertising and marketing.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Greeted clients, showed apartments, and prepared leases.

Education

Property Management - Building And Property Maintenance

ASHWORTH COLLEGE
Norcross, GA
06.2013 - 05.2014

Business Administration - Business Administration And Management

MONROE COLLEGE
Bronx, NY
09.1998 - 06.2002

High School Diploma -

EVANDER CHILD HIGH
Bronx, NY
09.1993 - 05.1997

Skills

Team building

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References

AVAILABLE UPON REQUEST

Timeline

Team Leader Manager

Genpact
08.2019 - 03.2024

Commercial Leasing Representative

Hedge Consultants Llc
02.2017 - 07.2019

Property Management - Building And Property Maintenance

ASHWORTH COLLEGE
06.2013 - 05.2014

PROPERTY MANAGEMENT SERVICES

JMG REALTY INC.
01.2013 - 12.2016

LEASING AGENT

LANDMARK APARTMENTS
01.2010 - 12.2012

Business Administration - Business Administration And Management

MONROE COLLEGE
09.1998 - 06.2002

High School Diploma -

EVANDER CHILD HIGH
09.1993 - 05.1997
Veroneek Greaves