Veroneek Greaves
Seagoville,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Team Leader Manager
Genpact
Richards, TX
08.2019 - 03.2024
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Skilled at working independently and collaboratively team environment.
Commercial Leasing Representative
Hedge Consultants Llc
Dallas, TX
02.2017 - 07.2019
- Spearheaded efforts to reposition underperforming properties by implementing strategic marketing initiatives and engaging with local community organizations.
- Communicated effectively with owners, residents, and on-site associates.
- Provided superior customer service by promptly responding to client inquiries, conducting thorough property tours, and facilitating smooth leasing experience from start to finish.
- Planned special events such as lotteries, dedications and project tours.
- Boosted tenant satisfaction by addressing concerns and resolving conflicts promptly.
- Responded to requests and scheduled appointments for property showings.
PROPERTY MANAGEMENT SERVICES
JMG REALTY INC.
Atlanta, GA
01.2013 - 12.2016
- Make sure residential properties adhere to health and safety codes and communicate with tenants to collect payments and address maintenance needs.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Worked closely with maintenance staff to expedite repairs or improvements when necessary, maintaining quality living spaces for tenants.
- Greeted clients, showed apartments, and prepared leases.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
LEASING AGENT
LANDMARK APARTMENTS
01.2010 - 12.2012
- Responsible for scheduling appointments, showing apartments, screening tenants, and general office duties.
- Ensured compliance with fair housing laws and company policies to promote inclusive and welcoming community for all residents.
- Invited prospects to fill out application upon completion of property tour.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Recruited new residents through website advertising and marketing.
- Participated in property inspections to prepare for move-ins and move-outs.
- Greeted clients, showed apartments, and prepared leases.
Education
Property Management - Building And Property Maintenance
ASHWORTH COLLEGE
Norcross, GA 06.2013 - 05.2014
Business Administration - Business Administration And Management
MONROE COLLEGE
Bronx, NY 09.1998 - 06.2002
High School Diploma -
EVANDER CHILD HIGH
Bronx, NY 09.1993 - 05.1997
Skills
Team building
Excel
Word
On-Site
Yardi
Excellent Communication
Reliability
Task Prioritization
Team Leadership
Attention to Detail
Time Management
Problem-solving aptitude
Team building
References
AVAILABLE UPON REQUEST
Timeline
Team Leader Manager
Genpact
08.2019 - 03.2024
Commercial Leasing Representative
Hedge Consultants Llc
02.2017 - 07.2019
Property Management - Building And Property Maintenance
ASHWORTH COLLEGE
06.2013 - 05.2014
PROPERTY MANAGEMENT SERVICES
JMG REALTY INC.
01.2013 - 12.2016
LEASING AGENT
LANDMARK APARTMENTS
01.2010 - 12.2012
Business Administration - Business Administration And Management
MONROE COLLEGE
09.1998 - 06.2002
High School Diploma -
EVANDER CHILD HIGH
09.1993 - 05.1997