Veronica Aguas
Stockton,CA
Summary
Over 20yrs of office management and customer service experience. Proven eye for detail and goal-oriented mindset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills and detail-oriented.Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Principal's Secretary
Lodi Unified School District
08.2003 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with Parents, students, vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. Trained new Secretaries on district procedures and policies.
Education
High School Diploma -
Tennyson High School
Hayward, CA05.1990
Skills
- Database Maintenance
- Accounting and Bookkeeping
- Multi-Tasking and Prioritization
- Office Equipment Operation
- Employee Communications
- Bilingual in Spanish and English
- Administrative Duties
- Organizing and Categorizing Data
- Attendance Reporting
- Phone Reception
- Clerical Support
- Clerical Staff Oversight
- Administrative Procedures
- Website Updating
Languages
Spanish
Native or Bilingual
Timeline
Principal's Secretary
Lodi Unified School District
08.2003 - Current
High School Diploma -
Tennyson High School
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