Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

VERONICA AKINGBEHIN

Indianapolis,IN

Summary

Compassionate Direct Support Professional Supervisor with background in developing and implementing individualized support plans. Proven skills in training staff, coordinating daily activities, and ensuring quality of care. Strengths include ability to communicate effectively, resolve conflicts, and work collaboratively to improve outcomes for individuals supported. Consistently made positive impact by promoting independence and advocating for rights of those supported.

I am a reliable Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Detention Deputy Sergeant

Marion County Sheriff Office
Indianapolis, Indiana
01.2022 - Current
  • Assisted in the booking process by verifying inmate information and documentation.
  • Responded promptly to incidents, maintaining order and de-escalating conflicts.
  • Collaborated with law enforcement officers to facilitate secure transport of inmates.
  • Participated in training sessions to enhance knowledge of safety protocols and procedures.
  • Supervised inmates in a correctional facility, ensuring compliance with established rules and regulations.
  • Instructed new Detention Deputies on proper techniques for maintaining control over inmates and handling emergency situations.
  • Responded promptly and appropriately to any emergencies occurring within the jail environment.
  • Investigated incidents involving inmates, documenting findings accurately on incident reports.
  • Maintained order within the detention center by responding to disturbances and enforcing disciplinary actions as needed.
  • Conducted searches of inmates for contraband items, weapons or other prohibited items.
  • Transported and escorted inmates to hospitals, court, and other institutions.
  • Performed head counts, checking cells for missing inmates.
  • Issued clothing, tools and other authorized items to inmates.

Direct Support Professional Lead

INSIGHT CONSULTS
Indianapolis, Indiana
01.2021 - 03.2022
  • Supported individuals with disabilities in daily living activities and personal care.
  • Collaborated with team members to create personalized support plans for clients.
  • Monitored client progress and reported changes to supervisors regularly.
  • Assisted clients in developing social and communication skills through engaging activities.
  • Trained new staff on best practices for direct support services and client interaction.
  • Maintained accurate documentation of client needs, preferences, and progress notes.
  • Mentored new employees on job duties associated with being a lead DSP.
  • Collaborated with other professionals including case managers, therapists, physicians, family members.to ensure comprehensive care plan implementation.
  • Reviewed client documentation prior to submission for accuracy and completeness.
  • Led team meetings to discuss client progress and provide guidance on service delivery techniques.
  • Monitored the performance of direct support professional sand provided feedback as needed.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.

Direct Support Professional Supervisor

De Best Home Health
Indianapolis, Indiana
01.2020 - 03.2021
  • Coordinated training sessions for staff on best practices and compliance standards.
  • Supervised daily activities of direct support professionals and clients.
  • Facilitated communication between clients, families, and support teams.
  • Developed schedules to ensure adequate coverage for client needs.
  • Ensured adherence to safety protocols and quality care standards.
  • Resolved conflicts among staff or clients with effective mediation techniques.
  • Collaborated with external agencies such as mental health providers, educational institutions, and state licensing boards, as needed.
  • Worked closely with medical staff to coordinate services for residents and clients as needed.
  • Conducted regular training sessions on safety protocols for direct support personnel.
  • Initiated disciplinary action when appropriate following established protocol.
  • Facilitated group activities designed to promote socialization among residents and clients.
  • Provided guidance to direct support professionals in the performance of their job duties.
  • Conducted monthly evaluations of direct care workers' performance against established criteria.
  • Participated in weekly team meetings with other supervisors to discuss resident and client progress and plan interventions when necessary.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Followed care plan and directions to administer medications.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Maintained communication and transparency with governing boards, department heads and medical staff.

Direct Support Professional

ResCare Residential Services
Indianapolis, Indiana
01.2020 - 12.2020
  • Assisted clients with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Documented behaviors and incidents in client progress notes accurately.
  • Administered medications as prescribed, following safety protocols closely.
  • Maintained a clean and safe environment for clients at all times.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Followed care plan and directions to administer medications.
  • Tracked and reported clients' progress based on observations and conversations.

Education

Bachelor of Science - Environmental Health

HOUDEGBE NORTH AMERICAN UNIVERSITY
COTONOU REPUBLIC OF BENIN
11-2020

Master of Science - Public Health

LADOKE AKITOLA UNIVERSITY OF TECHNOLOGY
OGBOMOSO OYO STATE
06-2013

Bachelor of Science - Health Education

UNIVERSITY OF LAGOS
AKOKA, LAGOS
06-2002

Associate of Science - PUBLIC HEALTH

LAGOS STATE SCHOOL OF HEALTH TECHNOLOGY
HARVEY ROAD, YABA LAGOS
09-1992

High School Diploma -

HOPE HIGH SCHOOL
EBUTE ELEFUN , LAGOS STATE
06-1987

Skills

  • Team collaboration
  • Conflict resolution
  • Leadership skills
  • Healthcare coordination
  • Behavioral management and support
  • Attention to detail
  • Incident reporting
  • Care plan development

Certification

  • WES Badge.

Languages

English
Professional

Timeline

Detention Deputy Sergeant

Marion County Sheriff Office
01.2022 - Current

Direct Support Professional Lead

INSIGHT CONSULTS
01.2021 - 03.2022

Direct Support Professional Supervisor

De Best Home Health
01.2020 - 03.2021

Direct Support Professional

ResCare Residential Services
01.2020 - 12.2020

Bachelor of Science - Environmental Health

HOUDEGBE NORTH AMERICAN UNIVERSITY

Master of Science - Public Health

LADOKE AKITOLA UNIVERSITY OF TECHNOLOGY

Bachelor of Science - Health Education

UNIVERSITY OF LAGOS

Associate of Science - PUBLIC HEALTH

LAGOS STATE SCHOOL OF HEALTH TECHNOLOGY

High School Diploma -

HOPE HIGH SCHOOL

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