Veronica Allbright
Hurst,TX
Summary
Dedicated bilingual medical professional whom provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to and maintain full-time a leadership position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong eager to secure entry-to mid-level management or leadership position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nationally Registered Certified Medical Assistant
Care Now Urgent Care
08.2022 - Current
- Develop and maintain rapport with coworkers and local hospital staff to facilitate efficient patient care by caring like family.
- Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines. Manual as needed.
- Restock Triage and all exam rooms with proper equipment such as laceration trays, O2 Tanks, medication, and all necessary supplies to maintain optimum inventory.
- Administered testing ; 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight. Applied ( 7 Rights of Medication.)
- Sanitized, restocked, and organized exam rooms and medical equipment.( Adhered to Decontamination logs.)
- Provided exceptional customer service to patients, answering questions and addressing concerns. Applied (AIDET).
- Applied administrative knowledge and courtesy to explain procedures and services to patients. Verified insurance eligibility and coverage for patients. Via. (RTE) .
- Entered patient demographic and insurance data into electronic medical record system.( i.e. Experity )
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Delivered support to medical staff in completion of patient paperwork. (i.e. ESCREEN,DOT,NON-DOT,EPS,etc)
- Work Comp Experienced ; adhered to all protocols in place for Care Now .
- Fully cross trained as patient front desk representative, lab technician; Labs, UA's , BW,Box Lift's, FAS , In house labs , i.e., covid,flu,strep,mono etc.
National Registered & Certified Medical Assistant
Favorite Healthcare Staffing(Various Hospitals
03.2020 - 07.2024
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Completed screening questions with patients following CDC guidelines.
- Managed situations in compliance with legal requirements and with minimal risk to patient and institution.
- Upheld correct protocols for infection prevention and control
- Scheduled tests and procedures for patients needing additional or specialized care.
- Skilled at working independently and collaboratively in a team environment.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Regional Manager
Bundokin LLC.
10.2020 - 05.2021
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for dozens of locations for Pandemic . ( COVID)
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Liaised between multiple business divisions to improve communications. Curative; main contractor .
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Hired employees and initiated new hire paperwork process.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Bachelor of Science - Management Science
University of Phoenix
Phoenix, AZ08.2025
Skills
- Self-Motivated
- Critical Thinking
- Teamwork and Collaboration
- First Aid/CPR
- Flexible and Adaptable
- Collaborate Cross-Functionally
- Company Policy Compliance
- Staff Management
- Coaching and Mentoring
- Managing Live Events
- Team Leadership
- Managing Terminations
- Mission & Culture Understanding
- Biohazardous Waste Disposal
- Co-Teaching and Co-Planning
- Public Speaking
- Human Anatomy and Physiology
- Medical Terminology
- Medical Billing and Coding
- Pulmonary Function Tests (PFTs)
- Simple Dressings
- Phlebotomy
- Patient Engagement
- Medical Histories and Vital Statistics
- IV Discontinuation
- Lab Equipment Calibration
- Sterile Procedures and Techniques
- Wound Care and Irrigation
- Suture Removal
- Electrocardiography
- Compassionate Care
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified/BLS
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Nationally Registered Certified Medical Assistant
Care Now Urgent Care
08.2022 - Current
Regional Manager
Bundokin LLC.
10.2020 - 05.2021
National Registered & Certified Medical Assistant
Favorite Healthcare Staffing(Various Hospitals
03.2020 - 07.2024
Bachelor of Science - Management Science
University of Phoenix
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