Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VERONICA ALMANZA SERRANO

CRETE

Summary

Dedicated and cooperative individual who thrives in dynamic environments, bringing strong interpersonal skills to foster positive relationships with students, parents, and staff. Generosity and patience ensure supportive atmosphere conducive to learning and development. Empathic and persuasive, adept at understanding diverse needs and tailoring programs to meet those needs effectively. Collaborative approach promotes teamwork and enhances overall success of educational initiatives. Eager to leverage skills and experience in a Certified Nursing Assistant role to support patient care and team objectives.

Overview

24
24
years of professional experience
1
1
Certification

Work History

School Program Staff Member

Crete Public Schools
Crete
09.2021 - Current
  • Utilized strong organizational skills to manage multiple tasks simultaneously.
  • Fostered an atmosphere of respect among staff members and students alike.
  • Coordinated field trips designed to provide hands-on educational experiences.
  • Facilitated communication between students, parents, teachers, and administrators.
  • Actively participated in professional development activities to stay current on best practices in education.
  • Provided guidance and support to students in need of academic assistance.
  • Demonstrated knowledge of diverse cultures while working with multicultural populations.

School Program Staff Member

Crete Public Schools
Crete
08.2021 - 09.2021
  • Actively participated in professional development activities to stay current on best practices in education.
  • Encouraged the Latino community to engage with their children providing more information of what happens during class.
  • Created a safe environment for students by enforcing behavioral expectations.
  • Demonstrated knowledge of diverse cultures while working with multicultural populations.
  • Enforced discipline on students.
  • Designed and used assessments to monitor student learning outcomes.

Sales Assistant

Farmers insurance group
Crete
06.2017 - 10.2018
  • Maintained knowledge of company products and services to make informed recommendations to clients.
  • Assisted customers with item returns and payment refunds.
  • Organized documents related to applications, renewals, cancellations, claims.
  • Analyzed financial statements of applicants for various types of insurance coverage.

School Program Staff Member

Crete Public Schools
Crete
08.2016 - 05.2017
  • Demonstrated knowledge of diverse cultures while working with multicultural populations.
  • Advised students.
  • Reviewed student misconduct reports requiring disciplinary action.
  • Organized events such as career days, parent workshops, and after-school clubs.

Tax Preparer

Enterprise Tax Services
Omaha
01.2012 - 05.2016
  • Prepared a variety of forms including 1040s, 1099s, W-2s well as other state-specific forms.
  • Utilized tax preparation software to accurately prepare tax returns.
  • Utilized advanced knowledge of taxation laws, regulations, and filing procedures to maximize deductions and ensure compliance with all applicable rules.
  • Submitted electronic filings via IRS e-file system while adhering to deadlines set by the agency.
  • Prepared federal tax documents by assembling and analyzing financial information and completing forms with tax-related software.
  • Explained federal and state tax laws to individuals and companies.

Laborer

Smithfield Foods inc
Crete
10.2010 - 10.2011
  • Performed manual labor tasks such as, lifting objects and shoveling materials.
  • Maintained all safety protocols while working on job sites, including wearing personal protective gear.
  • Worked collaboratively in diverse environment with various employees.
  • Managed a scale, drove a mule and packaged hams.

Laborer

Orthman Manufacturing
Lexington
08.2009 - 06.2010
  • Operated heavy machinery such as forklifts and painting machines.
  • Performed manual labor tasks such as assembling machines, lifting objects and shoveling materials.

Laborer

Tyson Foods Inc
Lexington
07.2001 - 07.2009
  • Performed manual labor tasks such as working with knifes, lifting objects and removing contamination of the product.
  • Maintained all safety protocols while working on job sites, including wearing personal protective gear.
  • Worked collaboratively in diverse environment with various employees.

Education

Certification in Nurse Aide -

Southeast Community College
Lincoln, Nebraska
12.2024

High School Diploma -

Masters Learning Institute
Merkel, TX
09-2015

Skills

  • Health and safety
  • Positive reinforcement
  • Computer Management
  • Organizational skills
  • Forklift operator
  • Public Notary
  • Fluent bilingualism
  • Effective communication
  • Teamwork

Certification

  • Nurse Assistant Dec 2024

Timeline

School Program Staff Member

Crete Public Schools
09.2021 - Current

School Program Staff Member

Crete Public Schools
08.2021 - 09.2021

Sales Assistant

Farmers insurance group
06.2017 - 10.2018

School Program Staff Member

Crete Public Schools
08.2016 - 05.2017

Tax Preparer

Enterprise Tax Services
01.2012 - 05.2016

Laborer

Smithfield Foods inc
10.2010 - 10.2011

Laborer

Orthman Manufacturing
08.2009 - 06.2010

Laborer

Tyson Foods Inc
07.2001 - 07.2009

Certification in Nurse Aide -

Southeast Community College

High School Diploma -

Masters Learning Institute