Ana Rizo
Dallas,TX
Summary
Dynamic Office Sales Representative at Dawson Truck Parts with a goal-oriented mindset and proven success in client acquisition. Enhanced customer satisfaction and increased sales revenue by effectively implementing sales strategies and building strong relationships. Skilled in negotiation and adept at utilizing inventory management software to streamline operations and boost efficiency.
Overview
21
21
years of professional experience
Work History
Office Sales Representative
Dawson Truck Parts
10.2003 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Streamlined order processing by accurately updating inventory management software.
- Facilitated prompt shipping, executing precise and timely order fulfillment.
- Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
- Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
- Handled paperwork associated with each order accurately and promptly, facilitating smooth transactions from start to finish.
- Assisted in loading and unloading trucks, maintaining a safe and orderly work environment.
- Effectively managed paperwork associated with cargo transport resulting in organized documentation.
- Enhanced customer satisfaction through timely deliveries and professional interactions.
- Handled unexpected situations with composure, adapting quickly to maintain schedule commitments.
- Increased sales revenue by consistently meeting and exceeding monthly targets through effective client engagement and product demonstrations.
- Enhanced customer satisfaction with prompt resolution of issues, fostering a positive brand image.
- Processed orders via telephone, email, and online orders from official company website.
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
Education
High School Diploma -
L.G. Pinkston High School
2815 Bickers St Dallas, Texas 7521206-1986
Skills
- Goal-oriented mindset
- Sales strategy development
- Effective negotiation
- Client acquisition
- Relationship building
- Goal oriented
- Task delegation
- Sales reporting
- Sales
Timeline
Office Sales Representative
Dawson Truck Parts
10.2003 - 10.2024
High School Diploma -
L.G. Pinkston High School
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