Veronica Ambriz
Montebello,CA
Summary
Dynamic professional with extensive experience in inventory management and patient care. At Rx Relief/HARBOR UCLA, I enhanced medication administration processes and trained junior technicians, fostering team collaboration. Proficient in using electronic health record systems, I ensured compliance and optimized patient safety while maintaining a strong focus on customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Group Transport Inc.
05.2021 - 03.2025
- Operated electrical pallet jacks to efficiently move inventory throughout warehouse.
- Conducted regular inventory checks to maintain stock accuracy and avoid discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Assisted in training new employees on safety protocols and operational procedures.
Pharmacy Technician
Rx Relief/ HARBOR UCLA
11.2016 - 05.2022
- Administer medications accurately and efficiently in accordance with pharmacy protocols
- Manage inventory levels, ensuring optimal stock of pharmaceuticals and supplies
- Process prescriptions using electronic health record systems to maintain patient safety
- Collaborate with healthcare professionals to resolve medication-related issues promptly
- Managed medication dispensing processes to ensure accuracy and compliance with pharmacy regulations.
- Trained and mentored junior pharmacy technicians, fostering skills development and team collaboration.
- Conducted patient consultations to provide medication information, enhancing customer service experience.
- Collaborated with healthcare professionals to optimize patient care through effective medication management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medical Assistant
Kesheng Wu MD.
06.2009 - 10.2013
- Assisted in patient examinations, ensuring accurate documentation and adherence to protocols.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Administered medications and injections per physician directives, ensuring safety and compliance.
- Educated patients on treatment plans and medication usage, enhancing understanding and adherence.
- Managed appointment scheduling and patient flow to optimize clinic efficiency.
- Facilitated communication between patients and healthcare providers, ensuring clarity of instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
High School Diploma -
Santiago High School
Garden Grove, CASkills
- Inventory management
- Order fulfillment
- Electrical pallet jacks
- Safety protocols
- Team collaboration
- Medication administration
- Prescription processing
- Patient translate for Pharmacist when needed for consultations
Accomplishments
- Achieved customer service through effectively helping with the pharmacist communicate with patients so that they can understand their medical treatment and their concerns regarding their medication.
Certification
I did not get any certifications for this job. what I did get was knowledge of how the industry of Logistics works in and out.
Languages
Spanish
Professional Working
Timeline
Warehouse Worker
Group Transport Inc.
05.2021 - 03.2025
Pharmacy Technician
Rx Relief/ HARBOR UCLA
11.2016 - 05.2022
Medical Assistant
Kesheng Wu MD.
06.2009 - 10.2013
High School Diploma -
Santiago High School