Veronica Anderson
Hamilton Township,NJ
Summary
To obtain a rewarding and challenging career in the clinical/medical field with excellent oral & communication skills and always eager to learn new skills as a fast learner.
Overview
11
11
years of professional experience
Work History
Donor Support Tech/Processor
CSL Plasma
Hamilton , New Jersey
12.2019 - Current
- Guided donors through donation process, addressing inquiries and resolving equipment alarms and codes to ensure smooth experience.
- Prepared donors for donation by documenting weight, blood pressure and temperature.
- Set up and disconnect apheresis RiKA machines
- Monitored all equipment functionality and performed routine maintenance.
- Documented and communicated donor reactions to nurses to support timely medical responses.
- Processing - print label, accurately check for any contaminations, draw sample from each plasma bottle and store both in freezer within 30mins.
- Centrifuged blood samples to separate plasma for analysis.
- Prepare plasma bottles and samples for fed-ex shipment daily.
- Trained new staff on operational protocols and donor care to enhance team competency and service quality.
Medical Assistant/Receptionist
Home Care Nursing Agency
Philadelphia, PA
09.2015 - 11.2017
- Greeted patients and visitors, verified patient information, managed patient flow to enhance reception efficiency.
- Scheduled appointments and managed patient calendars efficiently.
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Coordinated communication between patients and healthcare providers.
- Document medical histories and patients' vital signs.
- Assisted the physician during various medical procedures to ensure patient safety and comfort.
- Supported clinical staff by assisting with patient care and performing essential administrative tasks.
- Collected and sent patients' specimens to the laboratory for analysis.
- Maintained accurate patient records in electronic health systems.
- Maintained accurate medical records through systematic filing, retrieving, scanning, copying, and faxing.
- Maintained confidentiality of patient information according to HIPAA guidelines.
Education
Certified Medical Assistant -
Fortis Institute
Lawrence Township, NJ02-2013
Skills
- Apheresis machine operation
- Sample processing
- Specimen processing
- Preparation protocols
- Equipment monitoring
- Clinical documentation
- Vital signs assessment
- Data entry
- HIPAA compliance
- Time management
- Problem resolution
- Team collaboration
- Teamwork and collaboration
- Onboarding processes
- Relationship building
Awards Acknowledgements
Received 6 awards including 2 leadership awards in Medical Terminology at Fortis Institute
Timeline
Donor Support Tech/Processor
CSL Plasma
12.2019 - Current
Medical Assistant/Receptionist
Home Care Nursing Agency
09.2015 - 11.2017
Certified Medical Assistant -
Fortis Institute