Veronica Anderson
Haskell,TX
Summary
Leader who manages apprenticeship administration, learning records, schedules, and reporting across multiple locations. Bring strong organization, communication, and policy support to onboarding, employee development. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
23
23
years of professional experience
Work History
Apprenticeship Training Manager
LineTec Services
Haskell, TX
11.2023 - 09.2026
- Managed 4 remote training admins and oversaw progress of over 800 apprentices in Linetec's 4-year distribution and 3-year underground programs.
- Partnered with operations leaders to identify overdue training for apprentices and get them back on track with their program.
- Monitored the progress of apprentices to give feedback to managers and supervisors.
- Produced reports and maintained training documents, enabling tracking of apprentice progress within Smartsheets.
- Designed instructor led training schedules for 6 different training locations to include: South Texas, Central Texas, Louisiana, Georgia, Oklahoma, Arkansas.
- Created and assessed training effectiveness through feedback surveys in Smartsheets, ensuring alignment with apprentice learning goals.
- Served as liaison with the Department of Labor to ensure proper enrollment and completion of apprenticeship programs.
- Provided insight to operations and apprentices supplying knowledge of the apprenticeship program and processes to meet Linetec and DOL requirements.
- Handled confidential information with discretion and integrity.
- Held weekly meetings with training administrators to review performance and priorities and provide feedback.
- Assisted in the development of new policies and procedures to improve training efficiency.
- Collaborated closely with HR team members during classification change requests to meet deadlines.
- Produced monthly reports to provide insight into the operations of the apprenticeship program as a whole and by area.
- Provided leadership during times of organizational change.
- Approved weekly time entries for apprentices participating in instructor-led training.
- Assisted with onboarding new employees by conducting apprenticeship program orientations and assigning online training to all new employees.
- Reviewed workflow details to keep office operations running smoothly.
Division Manager Assistant
Linetec Services
Abilene, Texas
06.2020 - 11.2023
- Managed departmental budget for operations, materials, and supplies to ensure financial compliance.
- Identified and resolved material issues for all jobs in collaboration with the foreman and the general foreman to maintain project timelines.
- Facilitated onboarding sessions for foreman and general foreman to enhance understanding of procedures and operation standards.
- Communicated effectively between crews and management teams.
- Built strong relationships with customers both internally and externally.
- Maintained daily updates on job percentage for customers and operations.
- Captured profit/loss on all job packets.
- Attended and briefed during weekly operations meetings with Linetec billers and operations for Texas.
- Worked effectively in team environments to make the workplace more productive.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Owner
V's Fresh Flowers
Haskell, TX
06.2015 - 06.2017
- Developed business plan and began as a solo proprietor of a new flower shop
- Created floral designs for all occasions
- Trained staff on floral care and customer service
- Managed inventory levels to maintain optimal product availability
- Oversaw part-time staff to streamline daily operations
- Set competitive pricing for products and services based on market analysis
Operations Manager
Brookshire's Spring Market grocery store
03.2016 - 05.2017
- Supervised and scheduled 12 employees at Brookshires Spring Market grocery store, ensuring efficient operations during startup phase
- Hired new employees and managed store operations in absence of store director
- Maintained store assets by conducting inventories, ordering all store products and overseeing sales
- Balanced daily cash drawers and provided accurate reports to district manager
Registered Dental Assistant/ Office manager
Torres Dental Specialties
Georgetown, TX
06.2012 - 06.2014
- Met and greeted patients before the procedure.
- Coordinated with multiple insurance companies and was responsible for all patient billing
- Handled all cash transactions
- Created treatment plans for patients.
- Dedicated as a credit card holder for office purchases
- Supervised six employees
- Maintained and updated insurance fee schedules
- Responsible for all logistical needs and marketing
- Performed weekly maintenance on dental instruments and equipment.
- Assisted dentists with cosmetic/general dental procedures to include crowns, bridges, dental implants and surgeries
- Sanitized operatories and followed infection control standards daily.
Military Supply Specialist
US Army
Hinesville, GA
12.2003 - 08.2006
- Served as the Unit Supply Specialist responsible for the request, receipt, issue, and accountability, of individual, organizational, installation, and expendable supplies and equipment; operated unit level computer (ULC); scheduled and performed preventive and organizational maintenance on weapons and other sensitive items; posted transactions to property books and transaction files; initiated financial liability investigations of property loss (FLIPL); was responsible for $4.7 million worth of organizational and theater provided equipment.
- While serving in Iraq, I was selected by the brigade logistics officer to serve in a position usually associated with much higher rank due to my professionalism, reliable and solid work ethic, excellent communication, customers service skills, a quick learner; flexible and adaptable to change.
Bank Teller
First Bank Texas
Haskell, TX
05.2003 - 12.2003
- Energetically interacted daily with bank customers to meet their banking needs.
- Responsible for conducting secure and correct money transactions.
- Responsible for opening the bank, printing daily morning reports and closing the bank on a daily basis. Accurately ensured all bank policies and security procedures were followed during the opening and closing process.
- Balanced cash drawer and verified daily teller transactions for accuracy.
Education
Cisco Community College
09-2026
Austin Dental Assistant School
06-2012
Central Texas College
01-2008
High School Diploma -
Haskell High School
Haskell, TX05-2003
Skills
- Keeps professionalism at all times
- Excellent organizational skills
- Interpersonal skills
- Flexible and considerate approach to the working environment
- Uses resources effectively
- Communicate tactfully
- Able to handle multiple tasks properly
- Work effectively and efficiently
- Training oversight
- Employee training
- Training coordination
- Team direction
- Employee engagement
- New hire on-boarding
Volunteer Work
- Haskell elementary parent teacher organization, Volunteers and was vice president, Volunteers and was vice president for Haskell elementary parent teacher organization for the last 3 years.
- Keep Haskell Beautiful, Vice president, Served as Vice president for Keep Haskell Beautiful, a volunteer organization, that does community beautification projects.
- Haskell Youth Baseball and Football leagues, senior board member, Served as senior board member of Haskell Youth Baseball and Football leagues. Coordinated and managed all concessions and fund raising events.
- Military family readiness groups, Volunteer, Volunteered for 4 years with military family readiness groups that planned family oriented events, organizes a support structure, and assists in any family emergencies for over 300 families.
- Iduma Elementary School, office assistant and within the classroom as a teacher's aide, Volunteered at Iduma Elementary School as an office assistant and within the classroom as a teacher's aide. Recognized as a volunteer of the year.
Timeline
Apprenticeship Training Manager
LineTec Services
11.2023 - 09.2026
Division Manager Assistant
Linetec Services
06.2020 - 11.2023
Operations Manager
Brookshire's Spring Market grocery store
03.2016 - 05.2017
Owner
V's Fresh Flowers
06.2015 - 06.2017
Registered Dental Assistant/ Office manager
Torres Dental Specialties
06.2012 - 06.2014
Military Supply Specialist
US Army
12.2003 - 08.2006
Bank Teller
First Bank Texas
05.2003 - 12.2003
Cisco Community College
Austin Dental Assistant School
Central Texas College
High School Diploma -
Haskell High School