Summary
Overview
Work History
Education
Skills
Certification
Quote
Work Availability
Timeline
AdministrativeAssistant
Veronica Martinez

Veronica Martinez

Brownsville,TX

Summary

Dedicated and results-driven professional with 10 years of teaching experience seeking to leverage transferrable skills in project management, training, and development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

TEACHER

IDEA Public Schools
08.2019 - 11.2023
  • Managed and implemented new project-based learning curriculum, resulting in 25% increase in student engagement and 30% increase in student test scores.
  • Developed and delivered training sessions for colleagues on innovative teaching methods, improving teaching quality and student outcomes.
  • Collaborated with cross-functional teams to design and implement school-wide character education program, enhancing student social and emotional learning.

TEACHER

Neighbors In Need of Services
08.2016 - 11.2018
  • Utilized effective communication skills to deliver engaging lessons, resulting in improved student participation and comprehension.
  • Applied problem-solving skills to design and implement new center-based learning curriculum and environment, enhancing student critical thinking and creativity.
  • Mentored and coached 5 student teachers, helping them achieve 90% pass rate on their teaching certification exams.

CYS SUPERVISORY PROGRAM SPECIALIST

Child & Youth Services; Child Development Center
01.2013 - 09.2015
  • Orchestrated seamless onboarding experiences for new clients and employees, improving client satisfaction and retention rates by 25%.
  • Conducted regular performance evaluations for direct reports, providing constructive feedback for continued skill development.
  • Implemented data-driven decision-making processes to track progress and inform future strategic direction.

PATIENT ACCESS REPRESENTATIVE

Valley Regional Medical Center
01.2005 - 06.2012
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times by 20%.
  • Maintained accurate patient records, contributing to well-organized database for seamless information access across departments.
  • Trained 10 new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.

Education

Bachelor of Arts - Early Childhood Education

Ashford University
San Diego, CA
09.2014

Skills

  • Project management
  • Training and development
  • Communication and presentation
  • Problem solving and critical thinking
  • Organization and time management
  • Emotional intelligence and empathy

Certification

Data Analytics Professional Certificate

Quote

The utmost thing is the user experience, to have the most useful experience.
Marissa Mayer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

TEACHER

IDEA Public Schools
08.2019 - 11.2023

TEACHER

Neighbors In Need of Services
08.2016 - 11.2018

CYS SUPERVISORY PROGRAM SPECIALIST

Child & Youth Services; Child Development Center
01.2013 - 09.2015

PATIENT ACCESS REPRESENTATIVE

Valley Regional Medical Center
01.2005 - 06.2012

Bachelor of Arts - Early Childhood Education

Ashford University
Veronica Martinez