Veronica Arambula

. Representation

. CRE's Immigration, Medicaid, Futuro, Ed fund, Cope and short staffing

. Lost time for Pharmacy

. Organizing in San Diego

. Lobbing in Washington DC for dialysis patients and workers

. Digital leader

. Was part of the bargaining team in 2023

. Helped with the organization of our strike in 2023

. Attended leadership assembly twice

. Attended several rally's

. Part of delivering post cards to the boss

. Mobilizing chair

. Edicts comity

. Regional attendance comity

. UBT sponsor

• Assisted customers in selecting eyewear based on individual needs and preferences.
• Utilized optical equipment to measure and fit eyeglasses and contact lenses accurately.
• Maintained inventory of eyewear products and ensured proper display organization.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Stayed updated on industry trends and product knowledge to assist customers better.
• Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
• Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
• Verified and updated patient records promptly to guarantee accurate prescription information.
• Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
• Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
• Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
• Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
• Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
• Conducted regular quality checks on eyewear products before dispensing, ensuring all items met strict quality standards.