Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Veronica Ballesteros

Davenport ,IA

Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Quality Lead Technician

Solar Plastics LLC.
04.2017 - Current
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Documented findings and entered into [SharePoint] for tracking.
  • Performed routine maintenance and calibration on testing equipment.

Kitchen Supervisor

AZ School Meals
08.2012 - 03.2017
  • Monitored food preparation, production and plating for quality control.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Controlled food costs and managed inventory.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Set and oversaw weekly and special event menu plans.

Kitchen Manager

Pete's Fish & Chips
07.2001 - 06.2012
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Handled money and balanced tills.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Education

GED -

Rio Salado College
Phoenix, AZ
05.2012

Skills

  • Attentive and Observant
  • Calibration Standards
  • Quality Assurance Requirements
  • Finished Goods Inspection
  • Visual Assessment
  • Audit Assistance
  • Quality Assurance and Control
  • Quality Control Data Compilation
  • Inspection Records
  • Records Reviewing
  • Corrective Actions
  • Document Quality
  • Parts Manufacturing

Certification

  • QTC - Quality Technician Certification
  • ISO Audit Certification - 05/2022

Timeline

Quality Lead Technician

Solar Plastics LLC.
04.2017 - Current

Kitchen Supervisor

AZ School Meals
08.2012 - 03.2017

Kitchen Manager

Pete's Fish & Chips
07.2001 - 06.2012

GED -

Rio Salado College

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Veronica Ballesteros