Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Barclay

PO Box 517, Kamiah,ID

Summary

Organized and dedicated Property Manager/ Personal Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent service.

Overview

32
32
years of professional experience

Work History

Property Manager/ Personal Assistant

Gafcon Inc
10.2013 - 03.2024
  • A private residence on Butte Creek consisting of 80 acres, ten of which are highly maintained.
  • Responsible for maintaining all structures and building systems, vehicles and equipment and enhancing the existing landscaping which consists of vegetable gardens, flower gardens and a vineyard.
  • Deploy strong interpersonal and managerial skills to maintain relationships with the estate owners, staff and service personnel.
  • Prepare home and outside accommodations for owner’s arrival.
  • Provide personal assistance and attention to guests and prepare daily meals
  • Supervise outside contractors working on the property and maintain appropriate contract records to ensure timely payment and completion.
  • Maintain storage and wine cellar inventory, utilizing a database I created for this application.

Commercial Property Manager

Stuart Leeb & Associates
04.2008 - 11.2011
  • A property management firm that owns three commercial buildings housing fifty tenants.
  • They specialize in premium offices, retrofitting for R&D and lab space.
  • Recognized for strong customer service.
  • Assisted tenants with a variety of needs, including overseeing tenant improvements, responding to all tenant emergencies, and directing the vendors who corrected the problems.
  • Ensured, observed, monitored and reported on possible lease related problems.
  • Solved problems on a daily basis.
  • Responded with immediate evaluation of situation and directed all resolutions.
  • On call 24/7 for all emergency needs and carried pager to facilitate contact.
  • Received positive feedback and notes of appreciation from tenants for my support of their needs.
  • Reviewed and processed accounts receivables/account payables, followed up on payment collection and assisted with account reconciliations.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Office Manager

Geosystems Supply Corp
09.1992 - 07.2007
  • A building materials supply export contractor.
  • Focused on providing building materials to United States military bases in Japan and Korea.
  • Position required organizational skills, planning, coordinating and monitoring numerous activities concurrently.
  • Maintained office record keeping, government contracts, bookkeeping, payroll, monthly cash flow reports, human resource responsibilities, and a frequently changing complex calendar.
  • Grew office staff from one employee to five full time employees.
  • Recruited, interviewed, screened, hired, trained and handled ongoing performance reviews for all employees.
  • As needed managed performance improvement and or termination.
  • Developed, documented and maintained all office procedures.
  • Researched small business accounting and payroll packages.
  • Advised decision to use Quickbooks accounting system.
  • Transferred all records to Quickbooks. A decision which ultimately saved business $10,000 per year.
  • I was instrumental in growing the business from $250,000 gross annual sales to $1.4 million by maintaining high level of efficiency.

Education

Tacoma City College
Tacoma, WA

Westlake High School
Westlake, CA

Skills

  • Interpersonal
  • Customer service
  • Inventory
  • Office
  • Organizational skills
  • Telephone and email etiquette
  • Customer service
  • Bookkeeping
  • Filing
  • QuickBooks
  • Spreadsheets
  • Appointment Scheduling

Timeline

Property Manager/ Personal Assistant

Gafcon Inc
10.2013 - 03.2024

Commercial Property Manager

Stuart Leeb & Associates
04.2008 - 11.2011

Office Manager

Geosystems Supply Corp
09.1992 - 07.2007

Tacoma City College

Westlake High School

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Veronica Barclay