Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VERONICA BARRAGAN

VERONICA BARRAGAN

Anaheim,CA

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.

Overview

33
33
years of professional experience

Work History

Vice President - Western Region

ILingo2
07.2020 - Current
  • Lead the acquisition and onboarding of national accounts, driving company growth and expanding market presence
  • Develop and execute strategic initiatives to improve operational efficiency and organizational competitiveness
  • Manage and retain a diverse book of business, ensuring client satisfaction and long-term success
  • Oversee budgeting and financial processes to support company objectives and fiscal responsibility
  • Resolve billing and accounting issues by coordinating with internal teams and clients
  • Foster cross-functional collaboration to ensure seamless service delivery and support continuous improvement

Regional Service Executive

AccessOn Time
05.2015 - 06.2020
  • Responsible for territory growth by way of prospecting new business and growing existing accounts.
  • Responsible for account management for local and national accounts. Serve as the single point of contact for clients to assist with account renewals, scheduling meetings and claims reviews.
  • Maintained client relationships by coordinating services and effectively resolving customer service issues
  • Attend all conferences, trade shows and seminars to keep up to date on industry changes
  • Responsible for daily and monthly sales goals.

Senior Claims Consultant

iUnlimited Investigations
07.2013 - 05.2015
  • Successful in prospecting new business opportunities and growing sales within existing accounts
  • Responsible for account management for local and national accounts. Maintained client relationships by providing excellent customer service and assist with any client issues
  • Responsible for daily and monthly sales goals
  • Research and complete RFP

Business Development Manager

Frasco Investigation Services
01.2012 - 07.2013
  • Research new business opportunities, identify likely sales points, develop strategic plans, sales strategies and negotiation with prospective customers.
  • Attend workshops, trade shows, and seminars to keep up-to-date on changes in the industry and for network opportunities.
  • Responsible for account management of investigation services for LA county. Maintain client relationships by providing excellent customer service and assisting with referrals.
  • Responsible for daily and monthly sales goals.

Client Partner

MEDVAL, LAGUNA HILLS
01.2009 - 04.2011
  • Responsible for account management of MSA services to Southern California. Assisted clients with MSA referrals, questions or issues by way of email, phone or in person.
  • Maintained client relationships by coordinating services and effectively resolving customer service issues.
  • Successfully prospected new clients and assisted with scheduling new client presentations and attended said presentations.
  • Participated and attended conferences/trade show exhibits.

Account Manager

PMSI, IRVINE
04.2007 - 12.2008
  • Work directly with accounts by visiting offices and working with staff.
  • Further develop and maintain relationships with existing clients.
  • Provided administrative and sales assistance to clients.
  • Generated client referrals. Achieved sales goals by exceeding the monthly referrals. Averaged 100 cases per month.
  • Named Sales Rep of the year in 2008.

Senior Case Manager

Liberty Mutual Insurance Company
03.1992 - 02.2006
  • Investigated and handled litigated and non-litigated claims for multi-million dollar accounts.
  • Conducted on-site and telephonic claims reviews with customers.
  • Assisted with C&R settlements and court appearances.
  • Prepared detailed reports for liability departments to facilitate communication between Liberty Mutual and their customers.
  • Supervised/managed a team of 8 employees

Education

High School Diploma -

Goldenwest College
Huntington Beach

Skills

  • Bilingual in English and Spanish with full fluency in speaking, reading, and writing
  • Skilled in data analysis with Excel and presentation design in PowerPoint
  • Proficient in HubSpot CRM and Sales Tools
  • Strong public relations and communication skills
  • Able to prioritize work effectively, and fast learner and able to adapt to any type of work environment
  • Strong networking and account management skills
  • Independent handling of high-volume tasks
  • Facilitating professional growth
  • Strategic decision-making
  • Effective team leadership

Languages

Spanish
Native or Bilingual

Timeline

Vice President - Western Region

ILingo2
07.2020 - Current

Regional Service Executive

AccessOn Time
05.2015 - 06.2020

Senior Claims Consultant

iUnlimited Investigations
07.2013 - 05.2015

Business Development Manager

Frasco Investigation Services
01.2012 - 07.2013

Client Partner

MEDVAL, LAGUNA HILLS
01.2009 - 04.2011

Account Manager

PMSI, IRVINE
04.2007 - 12.2008

Senior Case Manager

Liberty Mutual Insurance Company
03.1992 - 02.2006

High School Diploma -

Goldenwest College

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