Veronica Barrera
Mesa,AZ
Summary
Proven leader at Albertson's, adept in staff supervision and money handling, enhanced customer satisfaction and sales through strategic service improvements and targeted promotions. Excelled in fostering team motivation and customer relations, achieving a notable increase in repeat business. Skilled in product knowledge and task delegation, consistently exceeded performance goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Albertson's
Mesa, AZ
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Customer service desk, cashier and running self checkout
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05.2023
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Supervision
Task Delegation
Timeline
Assistant Manager
Albertson's
10.2022 - Current
High School Diploma -
Red Mountain High School