Veronica Barriga
Henderson,United States
Overview
3
3
years of professional experience
Work History
Server
Makers & Finders
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Server Trainer
Sugar Factory American Brasserie
01.2021 - 06.2023
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
Inbound Call Center Agent
AGR Energy
06.2020 - 01.2021
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Processed customer order, quote and return transactions and offered additional products and services.
Education
High School Diploma -
San Marcos High School
San Marcos, CA06.2014
Skills
- Group Discussion Facilitation
- Course Materials Development
- Order Accuracy
- Food and Beverage Service
- Menu Memorization and Presentation
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
Timeline
Server
Makers & Finders
06.2023 - Current
Server Trainer
Sugar Factory American Brasserie
01.2021 - 06.2023
Inbound Call Center Agent
AGR Energy
06.2020 - 01.2021
High School Diploma -
San Marcos High School
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