Open To Work
VERONICA BAYER
Quartz Hill,CA
Summary
Dedicated Caseworker with over 8 years of experience supporting individuals facing trauma, homelessness, and mental health challenges. Facilitated client care by collaborating with staff and community agencies to address social-emotional and health needs. Experienced in employee management, providing guidance and support to drive performance. Committed to promoting diversity and inclusion for underserved populations.
Overview
14
14
years of professional experience
Work History
CSC Supervisor
NLACRC
Lancaster, CA
01.2022 - Current
- Supervised and trained 12-17 staff members to enhance team effectiveness.
- Assisted staff in managing caseloads of 80 to 100 teens and adults with diverse disabilities, ensuring comprehensive support for individuals with complex needs.
- Monitored staff caseloads to maintain compliance with documentation standards and organizational procedures.
- Review Community Supports and Services Plans (CSSPs) and develop individualized goals for staff.
- Refer clients to community resources, support clients in building life skills to increase independence, and maintain confidential and accurate client records.
- Apply de-escalation techniques to manage crisis situations and create a safe environment for staff and clients.
Client Service Coordinator (CSC)
NLACRC
Lancaster, CA
01.2017 - 01.2021
- Coordinated caseload of 80-100 early start clients and their families, ensuring tailored support and resources.
- Conducted parent interviews and toddler assessments to develop individualized treatment plans incorporating community agency services.
- Tracked and reported children's progress and behaviors, aligning with parents' identified goals to inform ongoing strategies.
- Implemented safety protocols, modeled professional behaviors, and advocated for equity, diversity, and inclusion.
Para Educator (SDC) and Substitute Teacher
Westside Union School District
Quartz Hill, CA
01.2015 - 01.2017
- Designed and executed educational and social-emotional activities to enhance developmental skills for children with disabilities.
- Facilitated positive behavior management using reinforcement and de-escalation techniques to promote a supportive learning environment.
- Tracked and reported children's progress and behaviors in alignment with Individual Education Plan (IEP) objectives.
- Implemented safety protocols, modeled professional behaviors, and advocated for equity, diversity, and inclusion.
Behavior Therapist
Nature vs Nurture
Palmdale, CA
01.2013 - 01.2016
- Planned youth programs, facilitated activities, and led groups to enhance learning, respect, and skills development for youth ages 12-16.
- Created supportive learning environment fostering academic enrichment, community engagement, and positive leadership.
- Contributed to developing Individual Learning Plans (ILPs), and documented program participants' progress.
- Connected students and families to community resources while supporting youth outreach initiatives in schools.
Child Development Specialist
Eastside Crisis Center
Minneapolis, MN
01.2012 - 01.2015
- Planned and implemented educational and social-emotional activities for children experiencing homelessness, food insecurity, neglect, and developmental delays and/or disabilities.
- Managed children's behaviors through positive reinforcement and de-escalation techniques, fostering a supportive environment for emotional growth.
- Documented children's progress and behaviors to align with parents' identified goals, ensuring targeted support for developmental needs.
- Implemented safety protocols and modeled professional behaviors while advocating for equity, diversity, and inclusion, enhancing program integrity and accessibility.
Education
PhD - Psychology, Autism Studies, Clinical Psychology, Educational Psychology
Walden University
Minneapolis, MN10.2025
Masters of Science - Applied Psychology
Walden University
Minneapolis, MN12.2015
Skills
- Case management
- Crisis Intervention
- Behavior Management
- Behavioral assessment
- Program Planning
- Educational program development
- Documentation and reporting
- Accurate/Detailed Documentation
- Community resource linkage
- Community Engagement
- Youth Mentoring
- Professional communication
- Active Listening
- Workflow management
- Client advocacy
Affiliations
• Walden University Chapter Society for, 01/01/24, Present
• American Psychological Association (APA), 01/01/18, Present
• Psi Chi Honor Society, 01/01/15, Present
• American Psychological Association (APA), 01/01/18, Present
• Psi Chi Honor Society, 01/01/15, Present
Timeline
CSC Supervisor
NLACRC
01.2022 - Current
Client Service Coordinator (CSC)
NLACRC
01.2017 - 01.2021
Para Educator (SDC) and Substitute Teacher
Westside Union School District
01.2015 - 01.2017
Behavior Therapist
Nature vs Nurture
01.2013 - 01.2016
Child Development Specialist
Eastside Crisis Center
01.2012 - 01.2015
PhD - Psychology, Autism Studies, Clinical Psychology, Educational Psychology
Walden University
Masters of Science - Applied Psychology
Walden University