Veronica Biaggi
Coeur d'Alene,ID
Summary
Compassionate healthcare worker with proven ability to deliver patient care with efficiency and high productivity. Skilled in vital signs monitoring, patient hygiene assistance, and medical record documentation. Excel at communication, empathy, and patience, ensuring optimal support and care in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Providence Sacred Heart Medical Center
2023.12 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Medical Insurance Specialist
Premera Blue Cross Of Washington
2023.01 - 2023.12
- Managed large volume of medical claims on daily basis.
- Reviewed provider coding information to report services and verify correctness.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Verified patient insurance coverage and benefits for medical claims.
- Researched and resolved complex medical claims issues to support timely processing.
Medical Receptionist
Coeur D'Alene OBGYN
2021.07 - 2023.01
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
High School Diploma -
Venture High School
Coeur D'Alene, ID06.2013
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Medical terminology knowledge
Certification
- CNA - Certified Nursing Assistant (WA)
- BLS - Certified 12/2023-2025
Timeline
Certified Nursing Assistant
Providence Sacred Heart Medical Center
2023.12 - Current
Medical Insurance Specialist
Premera Blue Cross Of Washington
2023.01 - 2023.12
Medical Receptionist
Coeur D'Alene OBGYN
2021.07 - 2023.01
High School Diploma -
Venture High School
- CNA - Certified Nursing Assistant (WA)
- BLS - Certified 12/2023-2025
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