Veronica Blythe
Indianapolis,IN
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful relationships with homeowners and tenants.
Overview
3
3
years of professional experience
Work History
Coordinator of Residential Services
PMI Meridian Management
01.2022 - Current
- Enhanced resident satisfaction by promptly addressing concerns and implementing effective solutions.
- Streamlined service delivery for increased efficiency by regularly reviewing and updating operational procedures.
- Reduced resident turnover rates by fostering a positive, supportive living environment.
- Managed daily operations of the residential facility to ensure safety, cleanliness, and overall quality of life for residents.
- Closely monitored budgets and expenditure to maximize resource allocation while minimizing costs.
- Ensured compliance with all local, state, and federal regulations pertaining to residential services provision.
- Maintained meticulous records related to every aspect of residential services management including incident reports, maintenance requests, budget documentation, and more.
Customer Service Representative
Checksmart Financial
01.2021 - 12.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Decatur Central High School
05.2017
Skills
- Property Management
- Budgeting and Finance
- Resource coordination
- Multitasking capabilities
- Conflict resolution
- Organizational skills
- Interpersonal skills
- Record keeping
- Computer literacy
- Problem-solving abilities
- Adaptability and flexibility
- Empathy and understanding
Timeline
Coordinator of Residential Services
PMI Meridian Management
01.2022 - Current
Customer Service Representative
Checksmart Financial
01.2021 - 12.2021
High School Diploma -
Decatur Central High School
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