VERONICA BROWN
Sr. Procurement Specialist
Jonesboro,GA
Summary
Industrious procurement and sourcing professional offering 14 years of experience in driving increased quality and reduced costs. Proficient in resource allocation and process optimization to increase productivity. Committed to exceptional customer satisfaction through excellent communication and timely problem resolution. Energetic and collaborative with demonstrated success in supporting colleagues in training and development.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Sr Procurement Specialist & P-Card Administrator
Morehouse College
Atlanta, Georgia
02.2020 - Current
- Develop and maintain relationships with key suppliers for smooth communication and to meet required expectations.
- Negotiate complex corporate procurement contracts by working closely with internal and external contacts.
- Evaluate supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Review and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Maintain effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
- Enhance organization and traceability through implementation of management systems for Jaggaer, Banner and Chrome River records.
- Participate in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Troubleshoot employee concerns and recommended corrective actions to resolve issues.
- Adapt to workflow changes and implemented continuous process improvements to overcome obstacles.
- Network with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Serves as administrator and liaison between provider bank and card issuer, submits card requests, card deletions, user templates, and makes profile updates/changes in banking system software, and coordinates with bank representatives to address issues and concerns such as problems with individual cards, questionable charges and statements.
- Conducts monthly compliance reviews, ensures compliance with purchasing card policies and procedures, receives and reviews cardholder statements for timeliness of submission and compliance, reviews and documents violations, recommends disciplinary action, prepares and submits related reports as required, and recommends additions and changes to purchasing card policies and procedures.
- Coordinates purchasing card program with departments and individual users, receives and responds to questions, issues and cancel cards, provides appropriate forms, reviews submission of forms, and ensures completion of cardholder files.
- Developed training presentation, trains cardholders, provides instruction and guidance for cardholders to ensure compliance with established policies and procedures, updates and revises user guide and training material as needed,` and communicates changes to departments/users.
PURCHASING AGENT
Morehouse College
09.2012 - 02.2020
- Prepared and analyze Request For Proposal (RFP) with suppliers for efficient delivery of products and services.
- Acquired recommendations from suppliers for alternative items.
- Checked order status and delivery of products and communicate order status with respective departments.
- Performed background checks on prospective vendors; verify, enter and update vendors in the Banner database.
- Reviewed and process routine purchase requisitions, change orders, and check enclosed requisition for purchases.
- Enforced the policies of the Purchasing Department.
- Provided customer service to the entire campus.
- Assisted end users with entering and approving requisitions in the Banner system.
- Filed purchase orders, vendor applications and W9s; send out purchase orders.
- Canceled purchase orders and requisitions to release encumbrances.
- Submitted completed requisitions with associated purchase orders to AP for payment.
- Conducted Banner requisition entry training classes for the campus.
- Fiscal year end encumbrance roll.
- Provide Fund and Org Code access (Banner) to those who need to enter requisitions.
- Give approval rights (Banner) to supervisors/ managers/ directors/ Principle Investigators.
- Collaborate with IT Department.
- To insure that requisition/purchase order process.
- Approve all electronic procurement office supply orders.
- Maintained complete documentation and records of all purchasing activities.
- Adjusted procedures to maximize department effectiveness.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
- Performed monthly reconciliation of open purchasing orders.
- Reviewed order updates to identify best practices aligned with the college's goals.
- Train faculty and staff on standard operating procedures for department.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
PURCHASING AGENT
Accountemps /Morehouse College
Atlanta, GA
08.2010 - 09.2012
- Increased customer service by 85% as liaison between campus, staff, faculty, & purchasing manager.
- Requested price quotes for items and equipment.
- Checked & communicated order status and delivery of products to departments.
- Performed background checks on prospective vendors.
- Entered and updated vendors in the Banner database.
- Entered requisitions for supplies, travel, events and office equipment.
- Created purchase orders and change orders.
- Assisted end users with entering and approving requisitions in the Banner system.
- Filed and sent purchase orders, vendor applications and W9s.
- Canceled purchase orders and requisitions to release encumbrances.
- Maintained complete documentation and records of all purchasing activities.
- Organized campus wide vendor shows.
PROJECT MANAGER
Accountemps /Zep
02.2010 - 06.2010
- Assisted marketing director with a two week project extended to 4 months.
- Organized and updated vendor list to ensure contact info accuracy.
- Saved 80% on supplies creating and implemented a process that was scaled nationally.
- Removed Acuity Brands from the Zep labels.
- Contacted 3rd party vendors to determine exposure of Acuity Brands logo.
- Oversaw activities for forecasting, budgeting, monitoring & reporting costs.
- Communicated timetable and status updates.
- Established time frame of when all old labels will be depleted.
- Created and updated spreadsheets.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Identified plans and resources required to meet project goals and objectives.
Assistant Purchasing Manager
Desmet Ballestra
Marietta, GA
06.2006 - 12.2008
- Assisted in receiving bids for the equipment and compared against budget costs.
- Consulted with Engineers, Purchasing Manager and Project Manager.
- Developed purchase orders with suppliers once their bids were approved.
- Maintained complete documentation and records of all purchasing activities.
- Responsible for scheduling the purchase of equipment.
- Tracked order timelines to ensure prompt delivery and receipt of goods.
- Created and updated spreadsheets of delivery schedule per project
- Informed Purchasing Manager on details of schedules.
- Resolved accounting issues related to vendor invoices and returns.
- Responsible for the receipt and preparation of documents from suppliers.
- Assisted with the transport of bids and transport of equipment to the clients, or to workshops for use in fabrication.
- Created standard operating procedures for distillers.
- Consulted clients in regard to scheduling deliveries of equipment.
- Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
- Handled customs clearances and documentation to deliver goods in compliance with laws and regulations.
CUSTOMER SERVICE ASSISTANT
LiveOps
Atlanta, GA
09.2005 - 09.2006
- Provided exceptional customer service for various Infomercial clients.
- Ensured sales of 98% of all customers and up-sold 65% of those customers.
- Proficient in effective communication with clients.
- Resolved inquiries regarding problems, complaints as well as provided information.
- Answered customer questions about product availability and shipment times.
- Responded to customer calls to answer questions about products and services.
- Maintained up-to-date knowledge of product and service changes.
- Promoted available products and services to customers during service, account management and order calls.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
EXECUTIVE ADMINISTRATIVE MANAGER / NETWORK MANAGER
BellSouth Telecommunications
Atlanta, GA
06.1998 - 12.2001
- Supported 26 staff & Assisted the project managers with various projects.
- Promoted to Network Manager.
- Managed the call center load via the Nortel Meridian Terminal Emulator.
- Approved payroll & Conducted performance evaluations.
- Served as duty supervisor for group on rotational basis.
- Supervised a call center comprised of 60 Line Translation Specialist and Field Assignment Specialists & Assisted the Field Technicians.
- Coordinated activities; maintained tracking, reporting and filing systems.
- Communicated project timetables, action steps and status updates.
- Researched and compiled a variety of moderately complex data; prepared a variety of departmental reports and presentations.
- Implemented new practices for efficiency in the work place.
- Assisted in the Business Repair Center Conversion; 1999 – Universal Call Center Implementation.
- Managed project resources, obtained resource commitments, assigned tasks, tracked resources, and managed resource levels for projects.
- Oversaw all project activities for scheduling, estimating, forecasting, budgeting, monitoring, analyzing and reporting costs.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained protocol throughout routine work days and special events.
REPRESENTATIVE
DEMO DAY, MarketStar
12.1998 - 02.2000
- Demonstrated new emerging technology by Hewlett Packard.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Skilled in consultative selling.
- Grew business sales by 25% through effective cross-selling, exceptional customer service and cold calling.
- Provided basic technical support resolving issues for clients on variety of company products.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Automated contact management system, resulting in better client organization and goal alignment.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY
Georgia Southwestern State University
Americus, GA 01.1993 - 12.1997
Skills
Purchase order creation
Supply chain planning
Purchasing
Vendor relationship management
Price negotiation
Effective communication
Cultural Awareness
Data Entry
Written Communication
Teamwork and Collaboration
Attention to Detail
Analytical and Critical Thinking
Proficiency in Microsoft Office
Certification
Certified Purchasing Professional – Certification No. 120756P
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr Procurement Specialist & P-Card Administrator
Morehouse College
02.2020 - Current
PURCHASING AGENT
Morehouse College
09.2012 - 02.2020
PURCHASING AGENT
Accountemps /Morehouse College
08.2010 - 09.2012
PROJECT MANAGER
Accountemps /Zep
02.2010 - 06.2010
Assistant Purchasing Manager
Desmet Ballestra
06.2006 - 12.2008
CUSTOMER SERVICE ASSISTANT
LiveOps
09.2005 - 09.2006
REPRESENTATIVE
DEMO DAY, MarketStar
12.1998 - 02.2000
EXECUTIVE ADMINISTRATIVE MANAGER / NETWORK MANAGER
BellSouth Telecommunications
06.1998 - 12.2001
BACHELOR OF SCIENCE - PSYCHOLOGY
Georgia Southwestern State University
01.1993 - 12.1997