Veronica Burch
Tehachapi,USA
Summary
Departmental professional prepared to contribute effectively in collaborative environment. Known for reliability and adaptability in supporting various departmental functions. Adept at managing administrative tasks and fostering teamwork to achieve collective goals.
Overview
8
8
years of professional experience
Work History
Library Departmental Aide
Kern County Library
CA
02.2024 - Current
- Provided exceptional customer service, resolved patron issues, and ensured accurate transactions
- Operated standard office equipment, including circulation desk computers
- Assisted patrons with locating resources and utilizing library services.
- Processed and organized incoming materials for efficient cataloging and inventory management.
Student
AAPC
02.2025 - 09.2025
- Enrolled in coursework covering medical terminology, ICD-10, CPT, and HCPCS coding
- Developing knowledge of insurance claims, billing procedures, and healthcare compliance
- Completed readings as directed to support unit learning goals.
Library Assistant / Library Aide
Rockwall County Library
TX
12.2021 - 03.2023
- Managed front desk operations and organized materials to improve accessibility
- Handled cash and electronic payments accurately
- Cataloged and organized library materials using integrated library management systems.
- Assisted patrons with inquiries and resource access, enhancing user experience.
After School Care Assistant Manager
Royse City ISD
TX
01.2020 - 05.2022
- Oversaw student check-in/check-out using database systems
- Developed and implemented engaging student activities
- Assisted students with daily living activities, promoting independence and personal care.
- Trained new staff on best practices in student support and care techniques.
Childcare Provider
Smallville Learning Center
TX
08.2017 - 10.2020
- Developed and implemented age-appropriate learning activities to foster child development.
- Trained new staff on best practices for childcare and classroom management techniques.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents and documented care needs
Social Work Assistant
Counseling Center of North Texas
TX
01.2019 - 03.2020
- Entered client data accurately and maintained confidentiality
- Supported social worker and contributed to quality client service
Education
Bachelor’s Degree - Psychology
Texas A&M University-Commerce
TXSkills
- Document preparation
- Customer service
- Time management
- Reliable and punctual
- Inventory control
- Workload management
Timeline
Student
AAPC
02.2025 - 09.2025
Library Departmental Aide
Kern County Library
02.2024 - Current
Library Assistant / Library Aide
Rockwall County Library
12.2021 - 03.2023
After School Care Assistant Manager
Royse City ISD
01.2020 - 05.2022
Social Work Assistant
Counseling Center of North Texas
01.2019 - 03.2020
Childcare Provider
Smallville Learning Center
08.2017 - 10.2020
Bachelor’s Degree - Psychology
Texas A&M University-Commerce