Veronica Bustamante
133 Park Ave San Fernando,CA
Summary
Results-driven professional with a strong sense of responsibility and proven ability to make independent decisions under pressure. Demonstrates flexibility and a broad mindset while effectively collaborating with team members to tackle challenges. Committed to delivering high-quality outcomes in diverse tasks and environments.
Overview
1824
1824
years of professional experience
Work History
Security Event Staff Member
Contemporary Services Corporation, CSC
Torrance, CA
01.2024 - Current
- In a role focused on crowd management services, the primary responsibilities involve ensuring the safety, order, and overall positive experience of attendees during events or public gatherings.
- This includes overseeing the planning and coordination of crowd movement, such as managing entry and exit points, directing attendee flow, and preventing overcrowding.
- A strong emphasis is placed on maintaining compliance with safety regulations, including fire codes, capacity limits, and accessibility standards.
Human Resources Coordinator
360 Behavioral Health
Chatsworth, CA
08.202 - Current
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Initialized background checks for potential new hires.
- Organized employee directories and updated individual contact information.
- Explained human resources policies and procedures to employees.
- Helped with employee transfers and referrals.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Answered employee questions during entrance and exit interview processes.
Administrative Assistant
360 Behavioral Health
Chatsworth, CA
10.2019 - 07.2021
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Inventoried and ordered supplies for office.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Directed customer communication to appropriate department personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Police Cadet
Santa Monica Police Department
333 Olympic Blvd, Santa Monica
06.2016 - 09.2019
- Directed and controlled traffic during special events and peak traffic conditions.
- Arranged for towing and storage or impound of abandoned vehicles.
- Assisted police officers with non-emergency calls and general community relations.
- Responded professionally to telephone calls.
- Received emergency and non-emergency telephone calls from public for police, fire or other services.
- Supported sworn officers by taking police reports regarding minor incidents from citizens.
- Operated computer to access law enforcement records, type reports and send messages.
- Transported police vehicles to city yard for service.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
Administrative Assistant
Anti-aging institute of california
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated appointments, meetings and conferences.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
- Prepared merchandise for purchase or rental.
Education
Master of Science - Industrial And Organizational Psychology
National University
San Diego, CA10-2024
Bachelor of Science - Psychology
Cal State Northridge
Northridge, CA06.2019
Monroe Police Academy Program
Skills
- Exceptional Communicator
- Maintains Confidentiality
- Customer Relations
- Guest screening
- Sensitive Material Handling
- Crowd management
- Multitasking and Time Management
- Strong Organizational Skills
Languages
Spanish
Full Professional
Timeline
Security Event Staff Member
Contemporary Services Corporation, CSC
01.2024 - Current
Administrative Assistant
360 Behavioral Health
10.2019 - 07.2021
Police Cadet
Santa Monica Police Department
06.2016 - 09.2019
Administrative Assistant
Anti-aging institute of california
Master of Science - Industrial And Organizational Psychology
National University
Bachelor of Science - Psychology
Cal State Northridge
Monroe Police Academy Program
Human Resources Coordinator
360 Behavioral Health
08.202 - Current
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