Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Caldwell

Waskom

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

16
16
years of professional experience

Work History

Caregiver

AccentCare
12.2024 - Current
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Custodian

Elysian Fields ISD
12.2022 - 02.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Checked in and stocked inventory throughout facility.

Retail Sales Associate

Ups Store
08.2022 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.

Grocery Store Clerk

Bethany Thriftway
04.2021 - 06.2022
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers in locating items, contributing to a positive shopping experience.
  • Collaborated with fellow team members to complete daily tasks efficiently and effectively.
  • Operated cash registers accurately, processing transactions quickly and efficiently.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Operated cash register to accurately process and record customer payments.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Homemaker

Caldwell Residence
08.2009 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Budget finances
  • Set appointments
  • Proven ability to learn quickly and adapt to new situations.
  • Answer phone calls
  • Make travel plans

Education

Certificate -

Shreveport Dental Assistant School
Shreveport, LA
05-2019

High School Diploma -

Kingston High School
Kingston, Ok
05-2001

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Strong ethics
  • Flexible schedule
  • Verbal and written communication skills
  • Team collaboration
  • Verbal and written communication
  • Clear communication
  • Attentive to people

Timeline

Caregiver

AccentCare
12.2024 - Current

Custodian

Elysian Fields ISD
12.2022 - 02.2023

Retail Sales Associate

Ups Store
08.2022 - 12.2022

Grocery Store Clerk

Bethany Thriftway
04.2021 - 06.2022

Homemaker

Caldwell Residence
08.2009 - 04.2021

Certificate -

Shreveport Dental Assistant School

High School Diploma -

Kingston High School

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Veronica Caldwell